Emirhan Y.
Charge people without an invoice!
Kamatera has charged our company credit card three times in the last two months and yet produced no invoices. When I reached out to their billing department they casually say "for the payments you made in June, you'll receive invoices around mid-August" In what universe does that make sense? TL;DR: If you don't need an invoice for your expenses, feel free to use Kamatera. Their admin panel is quite easy to use and uptime is excellent. Technically, it is a great service they provide but as a business it is far behind almost every competitor they have.
Response from KamateraAug 27, 2022
I am sorry you are unhappy with your experience. I would like to understand the issue in more detail so we can help you. Please email us at [email protected], and we will be happy to assist you. Kamatera is a very known and respected company in the industry with the top support and technology behind the scenes. We work very hard to satisfy our clients, and we always wish to hear our clients' feedback to improve even more. You have Oren Einstein as your personal contact person. You can contact him for anything at [email protected]. If there is any way to detract from your experience, we will gladly do so.