Swil
What kind of service provider to expect:
Hello everyone, I need to let you know that I have never done a review in my lifetime. I have just created this account, to do a review on Kamatera. I started to talk to Oren via mail, speaking out to him my requirements on the server, if possible and if he could set it up. He did agree on this, was very responsive and ensured me, that the server will get created according to my requirements, once the acc. has been created and my CC left there as a reference. I did that, but could not receive any confirmation mail (2FA) to initially log in to the account. I then reached out to Oren first (no reply), after to the support. Who did help me were the customer support people? I then changed to another email address, so this was kind of the workaround idea. This could have been a thing to be sorted out in minutes, took initially 2 days. I then tried to create the server, which was not possible because 'the account manager need to raise the budget'. Never have I every seen something like this in my life: you can't create a server with at least some power without the permission of the account manager?! I was now depending on the guy that anyway did not have in mind to really helped me out, once I have signed up for it. I forgot to mention that they have already charged 100+$ on my card without any service provided at this point in time. Not only that, but I am very disappointed. In any possible way. This is not worth the hassle and the amount of effort just by simply failing even the smallest customer related issues. Imagine now facing bigger issues? You do not want to depend on a service provider in this kind of moments, I can tell you this!