KamateraReviews of kamatera.com

We are a UK based company with 3 branches. Moved from onsite EOL 2012 Server to Kamatera. Took a year to plan, a month and a very mad Easter weekend to implement. Did so with zero downtime, the top brass are extremely pleased. And yes it's reliable. Make sure you opt for one of their VM FWs. We tried using a software FW from ESET which is a fantastic product but the attacks to it broke the terms of service (I guess as they were getting too far inside Kamateras network). Support is very responsive on an email ticket system and Oren our account manager is excellent as a go between. We were jittery about the cloud (we operate every day operational databases in it that without we can't buy or sell!), but as a company we're glad we did and chose the right company. We went with Kamatera as they were the only company who were totally transparent about pricing. Others were quote this and quote that. We knew exactly how much it would cost from early in the planning stage. Just be careful with support. If you ask them to do something don't assume they'll wait until end of business in your country unless you ask them. We've had users disconnected from the VPN a couple of times due to VM FW reboots (but that's our fault). Great stuff and expecting many years of hassle free service!

I recently became a client of Kamatera and I am extremely satisfied with their services. The team at Kamatera has developed an exceptional system, offering top-notch products and demonstrating care and kindness towards their clients. I would like to commend my account manager, Oren, for his consistent support, organization, and solution-oriented approach. He has been instrumental in helping me achieve my goals with fantastic follow-up. I highly recommend Kamatera for their outstanding services and dedicated team. They have truly exceeded my expectations and I wish them continued success.

They suspended my account for no reason. I created account and installed some legitimate applications (bluestacks and telegram) to start my projects. After a few hours, they suspended the server. I still don't know what is the reason behind that. I asked them several times but they refused to show any reason. They just said, you are violating policy!!

I have been a customer for about five years. I have never worked with a company with this level of customer service. 5 STARS !!!!!!!!!!

During the adding of the credit card I got message about "you didn't passed some auto verification, pls send this and that" (it was photo of credit card and me with passport, looks like a hiccup from internet of 90s, now it's the matter of the card processing company or KYC service, but ok - if they don't want full number of ID or CC - it's can be legit, thought me). But I have CC w/o embossing - in my country of residence it's a national wide practice, you're coming to bank and receive any card immediately. I even don't want to tell that surprising information from brave policy makers of Kamatera, that in XXI century big group of ppl using virtual CCs, atta surprise for guys with approach to credit card processing from 90s! And yep - even when I made extra photo of me with my CC + informed stuff about my country speciality - I got just common answer from their support scripts - some nonsense about "our policies bla-bla-bla". Nothing about I informed them about it before them. They made me to spend some time fulfilling their strange reqs - they only missed thing is to ask to send stuff by fax machine - as answer I'm receiving common support answers from "newbie supporter 101" article. BTW, their webinterface works not in all browsers and looks like made for mobile. Another cue to wait BS from that hosting company. I'm longterm user of Vultr and Digital Ocean, about of 95% of stuff happens automatically and w/o any bugs and such an innovative Kamatera aproach is surprising me. And yep, I noticed, that Kamatera support leaving their common support answers (without taking any responsibility and giving answers - just positive vanilla nonsense) - just don't be fooled by their answers. You will get such answers during your experience with the company. Just don't mess with them, if you want to avoid it. P. S. Wait for their "we're sorry for your experience bla-bla-bla we will never explain you why we don't use the normal processing, have paranoid requirements about payment cards, buggy interface and scripted answers, bla-bla-bla, thank you for your time".

VPS rápidos y están disponibles en minutos, cambio de configuración en caliente. El único problema y por el cual no seguiré usando sus servicios, es que te obligan a pagar con una tarjeta física (me he visto obligado para probar sus servicios), no permiten el uso de tarjetas virtuales prepago, no admiten ningún otro método de pago, tendré que dar de baja mi tarjeta y solicitar una nueva al banco, no me fío que tengan los datos de mi tarjeta que está asociada directamente a la cuenta y no tiene opción para eliminar la tarjeta. Si no te importa tener asociada tu tarjeta de debito o crédito con ellos, es una buena opción, de precio no son los más baratos. A día de hoy lo más seguro desde mi punto de vista es no usar tu tarjeta física, y por seguridad y tranquilidad, usar tarjetas prepago que te ofrece tu propio banco.

Initial setup was easy, and very quick - a matter of minutes. Service has been rock solid, pricing is excellent. I can't speak to the quality of their support services, since I've never had any need for their help.

They charged my credit card for a service i cancelled. The Support doesn't answer at all. It's a scam.