Kamatera Reviews | Read Customer Reviews of kamatera.com

KamateraReviews of kamatera.com

3.9380 reviews
IT & Communication
115 W 18th St, New York, New York

Call Directions Website

Kamatera

About Kamatera

Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.

Kamatera (kamatera.com) has 380 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: kamatera.com
Website: kamatera.com
Category: IT & Communication
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in IT & Communication, New York

Kamatera reviews

380 approved reviews, newest moderated first

Eduardo
Jul 11, 2023
As of July 10
As of July 10, 2023, the Kamatera NY Data Center (NY2) is offline. According to the company, a fire was detected on the premises and power to the entire building was cut by the NY Fire Department. Fact is they are not updating the clients. Or they update with mismatched and misleading information. First they spoke of a connectivity problem, then an electrical problem, then a fire and each time with a different forecast. It's been more than 10 hours and nothing has been done. They don't even answer emails. Bad service. Incalculable damage.
Response from KamateraDec 5, 2023
Hi Eduardo, It sounds like you were getting updated in real time, as everything was unfolding, and as the information was released to us. We wanted to check back and make sure everything was sorted and resolved; you reviewed the incident but left us wondering about the outcome. If there is anything still unresolved, we invite you to email [email protected] and let us know. Team Kamatera
Report
Ivan D.
Jul 3, 2023
Scammers
We wrote off 50 dollars, although we did not use their services. First, the refund ticket was deleted without a response, and then they answered rudely that they would not return anything. Fraudsters. I advise you never do business with them.
Response from KamateraDec 5, 2023
Hi Ivan, Thank you for taking the time to review us. Would you consider letting us know the ticket number of your refund request so we can look into the matter for you? If a mistake has occurred, we would be happy to correct it-- everyone who deserves a refund gets a refund. Alternatively, we invite you to email the details to [email protected] so we can get to the bottom of the matter. Team Kamatera
Report
Franck L.
Jul 3, 2023
Great VPS service
The service is really easy to use, even if you are not the most IT savvy person. I am also lucky to have Oren as my account manager. I warmly recommend Kamatera for your VPS needs
Response from KamateraDec 5, 2023
Hi Franck, Thank you so much for your kind words! Our platform is designed so that all clients can have access to accomplish almost any task on their own, but we provide many different levels of support so that everyone feels comfortable- whether guided or independently. We look forward to continuing our successful partnership! Team Kamatera
Report
Redondo Beach B.
Jun 30, 2023
Most rude support you can ever imagine
They have the most rude support I have ever seen in my whole life, period. You need to try it just for the sake of entertainment, that's how horrible it is! Sign up there and ask them for anything, then observe the response lol It's as if they did everything they could to make the customer run away, like a game they play among staff to see who loses the customer first.
Response from KamateraDec 5, 2023
Hi, Thank you for taking the time to let us know-- we would not be able to grow without feedback like yours. We’re disappointed to hear about your experience, and we apologize for your frustration. Would you consider sending us a ticket number or emailing [email protected] so we can check out what happened in order to make sure that it won't be repeated? Team Kamatera
Report
Aaron M.
Jun 28, 2023
Very good cloud service
Very good cloud service, Naomi at billing was very flexible and helped me find the best billing profile for my required services, and the cloud service is very reliable and modular
Response from KamateraDec 5, 2023
Hi Aaron, We love to know when things are working as they should, and we especially love to know when someone specific made the difference for you! We share the good as well as the bad with our team, both to motivate and to improve continually. Thank you for taking the time to share. Team Kamatera
Report
Ant
Jun 21, 2023
Excellent VPS service at a great price
I have tried several VPS services over the years, and Kamatera, at the moment, is the absolute best. For a very low cost you get a very fast VPS with an excellent internet connection. The interface of a use is not very user-friendly but is extremely safe and convenient to use once you understand how it works. The VPSs have provided excellent speed and stability performance, and the data connection is always flawless. Truly a great service if you need a VPS.
Response from KamateraJan 10, 2024
Hi Ant, Thank you for taking the time to review us. We absolutely LOVE to read the words "excellent" "stability" and "flawless"! You made our day...thank you for your loyalty and support. Team Kamatera
Report
YA
Jun 19, 2023
They treat the the customer like an…
They treat the the customer like an outlaw or potential threat. they have the best offering in the market and the worst customer experience. I have terminated my account 5 minutes ago. I have recieved 3 emails in 2 days using the language "suspicious activity" by me, "charging the card failed" despite still having some credit left... what the heck?
Response from KamateraDec 5, 2023
Hi, Thank you for taking the time to let us know. We appreciate your kind words, and we are sorry the experience did not meet your expectations. There can be many reasons a card would fail to charge, and we only suspend accounts for failure to charge after 3 different and discrete attempts have been made and failed, with notifications to our client each time. However, when a card fails to authorize, unfortunately there is very little we can do about the matter. Would you consider letting us know the ticket number so we can get to the bottom of the matter? Alternatively, you are invited to email [email protected] with the details. Team Kamatera
Report
S. T. F.
Jun 18, 2023
Easy to use
Easy to use. Quick setups. Great uptime. Awesome technical support. I highly recommend them.
Response from KamateraDec 5, 2023
This review made our day! Thank you for taking the time. Team Kamatera
Report