KaguyasuReviews of kaguyasu.com

July 11, 2026 I ordered a chair from them. It was quoted 6 to 8 weeks back in January 2026 and the delivery ended up being close to three months. The only positive thing that I can say about this is that the color of the chair was as described in the pictures on the site. They show that you’re able to lay down in this quite comfortably in both the back, being reclined all the way and be able to recline on the arms of the chair. That is definitely false unless you are under 5 foot or a child. The padding on the chair isn’t what I expected; if you sit on it for more than an hour, the stuffing gets all flattened. And just recently, the base of the chair has broken so it is now currently leaning towards one side. July 16, 2026 I am writing to provide a brief update regarding my recent review of one of their Office Chairs. I was contacted by their support team just a day after submitting my feedback with an offer to rectify the issue. Thanks to their prompt and efficient communication, the matter has been successfully resolved to my satisfaction. I sincerely appreciate the excellent assistance provided by your team and wish their company continued success. I have left the original review only to show that they were able to give satisfactory results after having a somewhat negative review and that is the reason for the change in my rating of my experience.

I like the product, but I had issues with both shipping and communication. It took a long time to get tracking updates, and customer service wasn’t very responsive until I escalated. They apologized and eventually resolved the issue, but the process was frustrating.

The desk looks awesome, very modern and sleek. But it showed up with a few scratches. They’re sending me a repair kit which is nice, just wish the packaging was better. Service was helpful though.