ANGELA M.
I found this company by accident and…
I found this company by accident and was a bit leary as I'm a creature of habit like most of us. But I was looking for a specific food for my GSD pup that was not being offered by my usual online company and being rural, would be an hour drive to the closest store that offered it. After checking reviews, I figured I'd give it a try. I'm very glad I did. Even with the covid crap, shipping was still very fast and my only complaint was actually with the shipping company, who sat on my package for many days, turning a potential quick ship into one that made me very angry. I even emailed the company to find out what was going on as their records stated I should have already received it. Margaret was sooo helpful and then I further tracked it and found out the true story. Same thing happened on my second order, but at least they didnt sit on my package for over a week and my last one, I had it within 5 days of ordering. So yes, very impressed. Packaging was banged up, which dented up the cans in it, but again, that was the shipping. ANY inquiry I've made to the company has been answered within hours of my email. THIS is what customer service is and I wish more companies would understand this. So I highly recommend this company for your fur babies and suggest it often to people I know.


