JuvabunReviews of juvabun.com

4.2340 reviews
Hair Care & Styling

Juvabun

About Juvabun

At JuvaBun, we focus on enhancing your natural beauty rather than altering it. Our aim is to create products that encourage you to see yourself as beautiful at any age or form.We spent two years developing JuvaBun hair extensions with the goal of helping women who struggle with hair thinning. Through this process, we learned that many solutions were inadequate, time-consuming, and damaging to the hair.

Juvabun (juvabun.com) has 340 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: juvabun.com
Website: juvabun.com
Category: Hair Care & Styling
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Juvabun

Juvabun (juvabun.com) has 340 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: juvabun.com
Website: juvabun.com
Category: Hair Care & Styling
Listed on Five Star Index: 2026

L E.

Oct 4, 2023

Buyer BEWARE!!

At first I wanted to talk to someone about an exchange. After 2 days and hours of waiting on chat and on the phone, I decided I just wanted to return the item. But the website said I had to get a return authorization code... but can't seem to reach anyone to get it. This is beyond frustrating!!! On the 3rd day someone finally reached out to me (after I filled out 4 forms on their website and tried on 3 different times to chat with someone.) Then I was told I did NOT need a return code and was finally given an address to return it to. The chats kept wanting me to exchange the item. But then the chat said "Please note that once you confirm to receive the replacement instead of a refund, WE CANNOT PROCESS NOR ENTERTAIN A REFUND REQUEST AFTER"!!! (I took pictures of this... couldn't believe I was reading this!! What kind of shady business practice is this?) I expected better from an American Company and wanted to give them my business. But this return process absolutely should NOT be this difficult. I am now questioning if this really is an American Co. The website says they are located in California. The return address is Miami, FL and the person who called me had broken english.

Response from JuvabunOct 11, 2023

Hello, I apologize for the frustration you experienced with our return process. Thank you for bringing this to our attention, and I will be sure to pass this feedback along to our team. Please send us an email at [email protected] so that we can check this further for you. -- Just to be clear on the process, we offer a replacement instead of a refund if you still wish to try it. But choosing a replacement means that you will not be illegible for a refund. You can, however, choose a refund over a replacement if you wish a refund. I hope that is clear. Thanks

Juvabun reviews

340 approved reviews, newest moderated first

LaRay H.
Oct 9, 2023
Beautiful small curly bun!
I ordered a small curly bun and it arrived within a few days. The product was exactly as described and matched my hair perfectly. This is the 3rd small curly bun I have ordered and they all look like real human hair. Great product, wonderful company!
Response from JuvabunOct 11, 2023
Thank you for taking the time to provide us with your positive feedback! We are pleased to hear that you are satisfied with our product and that it met your expectations. We strive to provide high-quality products that match our customers' needs, and we appreciate your loyalty to our company. If you have any further questions or concerns, please do not hesitate to contact us. Thank you again!
L E.
Oct 4, 2023
Buyer BEWARE!!
At first I wanted to talk to someone about an exchange. After 2 days and hours of waiting on chat and on the phone, I decided I just wanted to return the item. But the website said I had to get a return authorization code... but can't seem to reach anyone to get it. This is beyond frustrating!!! On the 3rd day someone finally reached out to me (after I filled out 4 forms on their website and tried on 3 different times to chat with someone.) Then I was told I did NOT need a return code and was finally given an address to return it to. The chats kept wanting me to exchange the item. But then the chat said "Please note that once you confirm to receive the replacement instead of a refund, WE CANNOT PROCESS NOR ENTERTAIN A REFUND REQUEST AFTER"!!! (I took pictures of this... couldn't believe I was reading this!! What kind of shady business practice is this?) I expected better from an American Company and wanted to give them my business. But this return process absolutely should NOT be this difficult. I am now questioning if this really is an American Co. The website says they are located in California. The return address is Miami, FL and the person who called me had broken english.
Response from JuvabunOct 11, 2023
Hello, I apologize for the frustration you experienced with our return process. Thank you for bringing this to our attention, and I will be sure to pass this feedback along to our team. Please send us an email at [email protected] so that we can check this further for you. -- Just to be clear on the process, we offer a replacement instead of a refund if you still wish to try it. But choosing a replacement means that you will not be illegible for a refund. You can, however, choose a refund over a replacement if you wish a refund. I hope that is clear. Thanks
C S.
Sep 29, 2023
I really like the product!
I really like the product. I got the small messy bun, it's still big for me to get used to with my fine hair, but Fun! I did not have a good match with the 'Gold' as my blonde is going grey. They suggested Beach Blonde and it's great! I hope they develop a few more greys as the transition can be difficult.
Response from JuvabunSep 30, 2023
Thank you for your positive feedback about our product and we're glad to hear that the Beach Blonde shade worked better for you. We appreciate your suggestion and will take it into consideration as we continue to expand our shade range. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our product!
Margo B.
Sep 23, 2023
I am really enjoying my Juva bun hair…
I am really enjoying my Juva bun hair extension. I got the straight ponytail in brownish blonde . It matched my own hair really well . It’s the perfect hair accessory for me The value was great as well as the quality of the hair piece . I did have a problem with my first delivery as they lost my order . But once I realized what happened they sent out another one and it arrived in a few days !
Response from JuvabunSep 24, 2023
Thank you for taking the time to share your positive experience with our Juvabun hair extension! We're glad to hear that you're enjoying your purchase and that it matched your hair so well. We apologize for any inconvenience caused by the lost order, but we're glad to have been able to quickly send out a replacement. We value our customers and appreciate your business with us. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you again for your feedback!
Deborah M.
Sep 22, 2023
Wavy Pony Tail, halo and scrunchy The colour match was perfect
The colour match was perfect. The product is great quality and very easy to use. The delivery was quick.
Response from JuvabunSep 24, 2023
Thank you for taking the time to provide us with such positive feedback. We are thrilled to hear that the colour match was perfect and that you found the product to be of great quality and easy to use. We are also happy to hear that our delivery service was quick. We aim to provide our customers with high-quality products and excellent service, so your feedback is very much appreciated. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for choosing to shop with us!
Nancy H.
Sep 9, 2023
Hair color didnt match
Hair color didnt match. Hassled me about an exchange.
Response from JuvabunSep 24, 2023
Thank you for reaching out to us regarding your recent purchase. We apologize for the inconvenience you experienced with the hair color not matching. We understand that this must have been a frustrating experience for you, and we want to assure you that we will do everything in our power to resolve this issue. We can certainly help you with an exchange for the hair color. Our customer service team will be happy to assist you with the process. Please provide us with your order details and a photo of the product that you received, and we will help you with the exchange process. We value your business and want to ensure that you are completely satisfied with your shopping experience. Thank you for your patience and understanding.
Jessica M.
Aug 9, 2023
Exceeded my expectations!
I was referred to JuvaBun by a friend when I complimented her hair - I immediately bought two for myself and two for my daughter! They are absolutely fantastic! I have worn mine about every other day since it arrived. I prefer the small messy bun for everyday wear. My 17 yo daughter likes the bigger messy bun better. Shipping was quite fast - our order arrived within days. Also - when I had a question about color match, the customer service team was incredibly responsive and solved my issue immediately - definitely exceeded my expectations. One of my most favorite purchases of the summer! Highly recommend!!
Response from JuvabunAug 9, 2023
Thank you so much for sharing your fantastic experience with us! We're thrilled to hear that you and your daughter love your JuvaBuns and that our customer service team was able to assist you promptly. We appreciate your recommendation and can't wait to see how you both rock your JuvaBuns! Thank you again for choosing us as your go-to for easy, stylish hair.
Barbara A.
Aug 4, 2023
I love mine
I love mine! I have the small and the large ones. Color match was perfect and they are sooo easy to use. Makes mornings so much better. Shipping is a bit slow so give yourself plenty of time when you order.
Response from JuvabunAug 4, 2023
Hello there! It's great to hear that you are loving your mini and large blenders! We take pride in ensuring our products are of top-notch quality and easy to use. Thank you for your patience with the shipping. We are continuously working to improve our delivery times. If you need any assistance in the future, do not hesitate to contact us. We are always here to help! 😊

JuvabunReviews of juvabun.com

About Juvabun

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JuvabunReviews of juvabun.com

Juvabun reviews

Beautiful small curly bun!

Buyer BEWARE!!

I really like the product!

I am really enjoying my Juva bun hair…

Wavy Pony Tail, halo and scrunchy The colour match was perfect

Hair color didnt match

Exceeded my expectations!

I love mine

About Juvabun

About these reviews

More in Hair Care & Styling

Dr Hakan Clinic

The Curly Canvas

Natural Transplants, Hair Restoration Clinic

Starkcuts

Juvabun reviews

Beautiful small curly bun!

Buyer BEWARE!!

I really like the product!

I am really enjoying my Juva bun hair…

Wavy Pony Tail, halo and scrunchy The colour match was perfect

Hair color didnt match

Exceeded my expectations!

I love mine