JuuliReviews of juuli.com

It's been almost a month since Juuli blocked my outgoing transfer option after I received €1,300. They claim my account is under review, but when I contact them, I get no response that clarifies the situation or explains what's going on. I don't find them reliable; in fact, I'd even say they should be treated with caution.

very slow answer but 5.i put onli interface

Avoid this scam, I maked account 8 days ago, I maked sumsub verification, untill today 23.06 I did not received any iban or any kind of service

Bonjour vous avez bloqué mon compte cela fais maintenant un mois j'attends qu'on me rembourse mais rien je veux mon argent sinon je vais porter plainte contre vous pour escroquerie rembourse mon argent

Amazing service, 5 star support (Kudos to Thomas), they have multiple great options and are trusted.

This is an honest, unbiased, and detailed review. There were a few teething problems at first. The invoices were generated incorrectly. However, since the new update, everything seems to be working great. At first, I thought there might be issues with KYC because I’m a German citizen but live in Northern Cyprus (a non-recognized country). The credit card was sent to a German address, so Germany is now listed as the tax jurisdiction in my account. But so far, no tax ID number has been requested. As long as I’m staying within the law, I don’t care what’s on file for the account, because I’ve pointed out several times that I don’t live in Europe, but the credit card is linked to a German.
Support responds quickly to emails (which was a bit of a challenge at first, because whenever I replied to an email, I never got a response, so I had to keep using the chat in the dashboard. But now support works great) The credit card supports 3D Secure, and I haven’t had any problems using it anywhere so far. The foreign exchange fees are also very reasonable (no hidden fees of €5, etc., per transaction). Only a small percentage of the current exchange rate is charged. For €100, it was a maximum of 50 cents. I look forward to a long-term partnership. P.S.: I can’t confirm the negative comments regarding KYC. I was probably one of the first customers at Juuli.io, and the KYC process may have changed since then. I think it’s fine that a KYC process is necessary, as long as there are no restrictions based on living in a country that isn’t accepted by many EU countries or is supposedly considered high-risk due to money laundering. Northern Cyprus isn't exactly welcome in the EU either. Still, that doesn't mean everyone there is a criminal and/or involved in money laundering. But I can also easily imagine that services like Juuli are often used for money laundering, or that criminals think they can simply use it to launder their money.

Terrible service and dashboard. They are completely unreliable. If you don't want to lose money, definitely stay away.

Juuli is an excellent platform, a very innovative idea, and above all, very useful. The service is perfect, but there are a few things that could be changed because they're too rigid. The language and layout of the invoices could be customized to your preferences, because, for example, I'm Italian and need to invoice an Italian client, but I'm forced to do so in English. Otherwise, it's excellent, has no flaws or malfunctions, and is very effective. Highly recommended!