Karen E.
Horrible service.
Horrible service.
Response from JusticeDirect Law Firm LLCOct 10, 2025
Hi Karen, We’re sorry to hear about your experience. After reviewing your account, our records show your demand letter was successfully delivered by USPS to the address you listed. I'm sorry to hear you have not received a response to your demand letter :( While our tool creates a formal demand letter designed to help settle disputes outside of court, we, unfortunately, cannot guarantee a response from the other party. Learn more about the next steps if you don't receive a response to your demand letter: https://justicedirect.com/post/next-steps-after-sending-a-demand-letter. We understand that you're interested in proceeding with a small claims case. However, our small claims filing service is currently only available in California and New York, so we’re unable to assist further with that step. :( If you are looking to consult with an attorney in your state about filing a small claims lawsuit, we offer a guide on how to find a lawyer here: https://justicedirect.com/post/how-to-find-a-lawyer#Idaho We genuinely strive to offer valuable support, so please don’t hesitate to reach out if you need further assistance. You can always reach us at [email protected]. We're always happy to help. - Casandra Rojas, Customer Success Manager