Just Energy Group, Inc.Reviews of justenergy.com

This company is horrible! The app is hard to use and will not allow you to pay your bill ahead of time. Customer service? What customer service!? I have called several times to ask about my bill. The last time I called, I said I was going to have to look for a new company. The answer from the rep was I would “not find one with these rates.” Well, he was right about that: I found one with lower rates! I have experienced the same things The other reviews here have shared. I am ashamed SAMs club even allowed this company into their building.

HORRIBLE!!!!! Do not conduct business with these individuals. I had cancelled my service due to the outlandish fees and they continued to bill me for three months, stating the account had to “run its course”. Completely unwarranted and in violation. I will be submitting a formal complaint to the PUC. Run from this company!!!

Please someone save me from this company.My bills will make me go bankrupt soon.

I HAVE JUST RECEIVED A BILL WITH A CHARGE FROM JUST ENERGY FOR OVER 1100.00 DOLLARS ! IVE TRIED CALL THE 833 NUMBER GIVEN TO ME BY DELMARVA POWER AND IVE BEEN HUNG UP ON 3 TIMES. HOW DO I HAVE A ALMOST 1300 DOLLAR POWER BILL FOR A 2 BEDROOM MOBILE HOME WHICH IS HEATED BY A PELLET STOVE AND COOLED WITH 1 750 WATT AC ? I HAVE A CREDIT SHOWING ON MY BILL FROM DELMARVA IN JANUARY FOR 495 62 CENTS THEN FOR FEBRUARY MY BILL IS 611 AND SOME CHANGE WHY BECAUSE THERE IS AN 1100 DOLLAR CHAGE FROM JUST ENERGY. THEIR CLAMIN TO SAVE YOU MONEY SIGN UP AS WE WERE IN SAMS CLUB THE GUY TOOK MY PHONE AND SCROLLED THROUGH THE TEXT HE HAD SENT ME AND SAID CLICK HERE TO GET 45 DOLLAR SAMS CLUB GIFT CARD. I GOT 25 UP FRONT THEN THE REST WAS SUPPOSED TO COME IN THE MAIL VUT I HAVE YET TO RECEIVE THAT. THIS IS A SCAM DO NOT SIGN UP FOR IT. HOW CAN THEY GET AWAY WITH LIEING AND BAIT AND HOOK COMPANY ALL FULL OF LIES. PLEASE IF ANYONE KNOWS HOW I CAN GET HELP LET ME KNOW IM ABOUT TO GET MY POWER SHUT OFF.

Very bad service ever i never recommended anyone i have getting bill every time even through i quited since January.I always call to customer service to solve this problem never get helped.

Constantly spam calling my office. These guys will not quit. Anyone else having this problem? EDIT: They said they sent me a DM, but they didn't. This site doesn't even have DMs. Anyways, just had another call this morning from them. UNREAL

They post sales Reps at Sam's clubs and other venues and market (at least for Sams) getting a free gift card if you take back your right to choose energy services from your provider . Then ask for your number to send you a DocuSign, at which when you load it up you get told 'just click through that it's just confirming you are 18 to receive the gift card'. Luckily, I know to pause and read and if you read you will see the very high potential cost your bill will be and that it is a 3 year contract. Their Reps 100% lie to you about what they want you to sign . This company needs a class action brought against it in my opinion.

Do not use this company. I signed up with a capped rate of $7.90 and the first month I used their service I was charged $8.52 per MCF. At that time Consumers Energy's rate was $3.69 per MCF. I was told by JE that their rates were comparable to Consumers Energy. JE tells a good story but isn't honest about what you're actually getting.