Just Energy Group, Inc.Reviews of justenergy.com

This company is shady AF. I called ohio edison to see why my bill was so high never been $124 and last year it was only $43 and they said just energy charged me $89.00. I signed up at Sam's club and the shady reps lied and said it makes your bill lower and u save money. They said nothing about the 89.99 per month smh. Called customer service and refusing to delete the charge despite telling them not all the correct information was presented. I would have never signed up. I immediately canceled but now stuck with the bill smh. These reps are trying to get paid and credit by lying about the company. Be aware. Tell them to screw off if a rep tries to talk to you smh. Thank say I have to wait 10 days for a gift card. Stay away from this shady a$$ company

Sam's Club rep didn't tell me about $69.99 threshold fee if I went over 700kw per month (I do that every month). Ended up paying $60+ every month. Should have stayed with Energy Harbor. Shady company. Stay away!!!

I was paying 11 cents for kwh With my current company before their salesman approached me at Sam's club and promised me that I would pay away less than that which I found surprising given I was paying a low rate... Then he went on and showed me other people's bills and how they were able to lower their bills by showing me screenshots... I tell you folks these salesmen will do anything their liars full of sh## don't trust the right now I am stuck with a contract and pay in double what I used to pay.

This company has the highest bill I’ve ever had. My bill this month is $600. I will be leaving very soon!!!!

KYS. And do the world a favor

BEWARE! I signed up for Just Energy and the sales rep at Sam's Club had me show him previous bills and told me my bill would go down. My bill went from $84.00 a month to $317.88 in one month. I about had a heart attack. The highest bill I ever had was last August when the heat was similar and it was $212.00. They must work on commission and will say anything to make you switch and feel like you are going to save money. What is even worse is I just got my next bill and is now up to $376.48. Do not go with this company! I could have paid over 6 months of electric bills with the amount I just had to pay for 2 months of electricity with Just Energy! UPDATE: They did call me and apologize. They weren't willing to adjust my bill at all but they said if stayed with them they would give me an even better rate. I explained that I will not stay as a customer when I was lied to in the first place. I was lied to and nothing was done about it so why would I give my business to this company? I don't understand why they would think I would stay when nothing was done about the other high bills. I actually took the time at the store and went over bills with the salesman and he promised me my bills would go down not triple. The right thing to do was to adjust my bill not to offer better savings to stay. Lesson learned and don't go through the headache I just went through.

They applied my payment to the wrong account. Then they charged me a late fee. Yep, you read that right. They made a mistake and then charged me for it. Their customer service is a joke, they tell you whatever they can just to try and get you off the phone and the issue is never fixed.

DO NOT switch to this company as your energy supplier. I just received my first bill with Just Energy as my supplier and it was almost $200 more than my previous bill (from $160 to $330). I even reviewed my most recent bill with the agent who enrolled me and was assured multiple times my bill would NOT increase. The plan I was enrolled in was NOT explain properly and was simply a scam to get my business. I cancelled this company IMMEDIATELY but am stuck with them for another billing cycle until it switches back to my previous supplier (energy harbor), who happens to be a whole lot cheaper and much more honest. Beware of the gimmicks they try to use to get your business. I will post a review everywhere I can so that nobody else gets wrapped into this predatory company and their unethical practices. I will also be filing a complain with the Public Utilities Commission.