Just BlindsReviews of justblinds.com

Ordered Motorized Roller Shades-what a disaster-installed & tried using remote for blinds(not good)-never could get them to communicate even after hours of youtube videos & talking to customer service. Sent video showing that they won't work-never had follow up response!!

Everything was really nice not complain. Thanks for your service.

Terrible experience. Had old cellular shades from them that I wanted to replace with roller blinds. Sent them the measurements of the cellular shades to and the salesperson created an order for the new roller blinds based off that. The new blinds came and they won't fit on my window. Called customer support and they said there was nothing they could do even though it was their error in the first place, so now I'm stuck with $400 of useless blinds. Don't give them your business

There was an issue with my blind and it was resolved quickly

Following instructions on the "How to measure" page, I ordered two roller shades of 36.5" and received shades 35.25" wide. Customer service kept insisting that it was correct even though the web page says, "Measure the width of the area you want to cover (1 1/2" overlap on each side recommended) Record measurement **Outside Mount Shades will be made to your exact measurement**" Customer service refused to allow a return on a shade that was too narrow, and kept quoting me a line from the specifications page that says, "Light gap between material and window frame on control side: Approximately 3/4" and "Light gap between material and window frame opposite control side: Approximately 1/2" - whatever that might mean for an outside mount. An outside mount is attached to the window CASING, not the frame. I got nowhere with customer service. Twice. They both then told me "the warranty you selected doesn't...." Well, the Justblinds webpage detailing how to measure for an outside mount doesn't say a thing about gaps, but insists (again), "Measure the width of the area you want to cover (1 1/2" overlap on each side recommended)." They even have a video saying the same thing. I am stuck with blinds that do not cover the area I want to cover because Justblinds refuses to correct this error. What good is a "How to measure" page if it doesn't detail their actual cutting procedures?

Just Blinds does an amazing job for a really fair price. I have used them on several houses and every order was high quality, easy to install and still working! They deliver quickly and placing orders online or over the phone is quick and easy. Excellent selection too.

Had purchased blinds from them in the past with no problems. My last purchase a couple of months ago was first time I had to deal with customer service. Everything other customers post on there horrible customer service is correct, good luck if you have a problem, they are a disaster. Will never order from them again.

WILL NEVER ORDER MY BLINDS FROM THIS COMPANY AGAIN!!! RIPOFF!!! BEWARE!!! Ordered a blind, came in with wrong dimensions, customer service says had you purchased the deluxe coverage we could have worked something out, I replied it was never offered on line when I bought the shade!!! I said I need the right shade, surely you can take something off the next shade to help me out, I mean I just paid $250.00 for a shad I cant use... He says unfortunately I cant...Terrible customer service...Went to Blinds.com and purchased 2 blinds cause they were offering 45% off!!! GREAT DEAL! HOW STUPID IS JUSTBLINDS.COM