Lindagail R.
Lesson learned the hard way
I bought four cellular shades for my living room. One no longer raises. I called the company and I'm out of warranty AND a year after my purchase, they discontinued the shade, therefore they cannot offer me a replacement OR a repair kit. I thought I was buying their brand of shade. This shade is one of two that bookends my big picture window. I'd like them all to match and can't afford to replace them right now. So I'd think twice about ordering again from JustBlinds.com. I feel had I ordered from a more reputable company, I'd have options. Lesson learned too late.
Response from Just BlindsAug 22, 2020
Hi Lindagail, I'm so sorry for our delayed response here! Please send me a message at [email protected] and I'll look into this further for you. I'm happy to help anyway I can! -- Katherine R, JustBlinds Social Care Team



