Just BlindsReviews of justblinds.com

Response from Just BlindsNov 18, 2022

Hi Pat! Thank you so much for taking the time to share this positive review! I am so happy to hear your experience with us went so well! This is exactly what we want for our customers. -- Ava N

Response from Just BlindsNov 3, 2022

Thank you for reaching out, Laura. I am so sorry to hear you feel we have misled you or that we don't stand behind our warranty. We do offer a 3-year warranty on our products. This does not cover measuring or order errors as these are custom-made to the sizes and specs provided. We do offer a Deluxe warranty at the time of purchase that helps with any errors while ordering. I would love to better understand your dissatisfaction and see how I can help further. I need to be sure I am viewing the correct customer/order. Please reach out to me at [email protected], include your order number and explain the exact issue. From there I can determine the best way to assist you. I look forward to your message. -- Lynn F., JustBlinds.com Social Care Team

Response from Just BlindsAug 30, 2022

I am so sorry to hear your shade arrived with issues.This is never the experience we want for our customers and I would love to help. We offer a 3-Year Warranty on all blinds/shades. Please reach out to me via email at [email protected] with your order number and email address attached to the order. I can get started right away! -- Ava N

Response from Just BlindsJul 14, 2022

Hello Nancy, I am so sorry to hear of this experience, it's definitely not the experience we hoped for you. I would love to locate your order and take a look to better understand what happened. I was not able to find an order under your name. Would you mind reaching out to me at [email protected]? I look forward to your message and further feedback! -- Lynn F., JustBlinds.com Social Care team.

Response from Just BlindsJun 22, 2022

Hello Warren, Thank you for your review! I am so glad we could work together to ensure these shades are perfect! I appreciate your efforts to help others as well! -- Lynn F., JustBlinds.com Social Care Team

Response from Just BlindsMay 20, 2022

Hello Jeromy, Thank you for sharing. I am so sorry to hear there was a problem with your order. We do offer a Deluxe warranty for a small fee at the time of placing the original order. This covers you for any mistakes made on these custom products. I was not able to pull your information from the info here, but I am happy to see how I can help. Feel free to send an email referencing your order number and the issue to [email protected]. I look forward to assisting further! -- Lynn F., JustBlinds Social Care Team