jefferson S.
Price keeps increasing before purchase
I am extremely confused on how Just Blinds prices their blinds. The first time I built up some blinds on their website, I got a very favorable price. I went back a couple of days later with the expectation of ordering the blinds. When I built up the blinds with the exact same specifications, the price was double what it was the first time I checked. I decided to try ordering the blinds a couple of days later to see if the price would go back down. When I tried again using the exact same specifications, the price was higher still. I went ahead and put the blinds in my cart and the price was $20 more than the price shown before and after I put the blinds in my cart. On top of this issue, the projected date I would receive my blinds was over two months from my order date. I wouldn't expect the price of blinds to more than double in price from the original viewing to the final build. I would rather find a different company with more consistent pricing.
Response from Just BlindsJul 11, 2023
Hi Jefferson, thank you for taking the time to share you experience with us! While prices can fluctuate with different promotions, and sometimes with the economy, these things should not cause a significant increase a few days apart like you mentioned, and certainly not double. It could be that when you first pulled up the product, perhaps the measurements were not entered yet, or maybe on your new estimate, the promo code was not applied? While it isn't common, you could also have seen a bug or error in our system. In any case, if you ever notice something like this, please don't hesitate to reach out to us at 800-959-9939 for clarification. Our apologies for any confusion and/or inconvenience we may have caused! -- Patrick L, JustBlinds.com Social Care Team