Just BlindsReviews of justblinds.com

Response from Just BlindsAug 14, 2023

Garret, we're happy to hear your blinds fit well and delivery went smoothly!

Response from Just BlindsAug 14, 2023

Thank you for the review, Suzanne! It's great to hear your experience with us went smooth and easy!

Response from Just BlindsAug 10, 2023

Thank you so much for your kind review! We are so glad to hear you had such a positive experience with us and that our products were just what you needed. We hope to work with you again soon.

Response from Just BlindsAug 10, 2023

Thank you so much for taking the time to review your recent order with us! We are so happy to hear that we could get these delivered to you quickly, and are so glad to know these were such good quality and worked so well for your space. We can't wait to work with you again soon!

Response from Just BlindsJul 31, 2023

Thank you so much for taking a moment to review your recent order. We are so happy to hear that you've had such a good experience with us, and that your items are always just what you expected. We hope to work with you again soon!

Response from Just BlindsJul 25, 2023

Hi Lori, thank you for taking the time to submit this feedback! I'm sorry to hear the blind was not the expected size! When ordered as inside mount, all of our products have an automated factory deduction to the width, typically around 1/2 inch. This way all you have to do is measure your window opening and the factory will ensure it is not too snug and operates smoothly. If you measured an old blind instead of the opening, that could explain why it is more narrow than expected - your old blind was already deducted to fit the window, so by measuring the blind and not the opening, the new one has double deductions. We do instruct our customers, in a few places on the website, to provide the window measurement and not take any of your own deductions. Regarding the height, there is no factory deduction, so that 2 inch difference you mentioned should not occur. If you order 63 inch height, the full product from top to bottom should be 63 inches. If you measure your new blind again (including the headrail) and notice it is not the height that was ordered, we can look into it further and see if a factory error was made. Please feel free to reach out to us with your order number at 800-959-9939, [email protected], or via Live Chat. -- Patrick L, JustBlinds.com Social Care Hello Lori, Thank you so much for reaching out- I'm so sorry this has not been resolved for you just yet. Please email our team at [email protected] with your order number and email associated with the order, and I will be happy to continue looking into this for you right away. I look forward to hearing from you soon. - Wendy A.

Response from Just BlindsJul 18, 2023

Thank you so much for reaching out to let us know about your experience with us. I'm very sorry to hear that your order is not fitting as needed, and would really like to see how I can help. Can you please send an email to our team at [email protected] with your order number and email? I look forward to hearing back from you and looking into this for you very soon!

Response from Just BlindsJul 11, 2023

Great to hear! Thank you so much for sharing!