Nicole
We had a great experience with…
We had a great experience with jumpzylla customer service

Jumpzylla is listed under Children's Entertainment.
Jumpzylla (jumpzylla.com) has 531 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent

Children's Entertainment · New York, New York
Excellent

Children's Entertainment · New York, New York
Excellent

Children's Entertainment · Swanton
Excellent
Showing 51 reviews with 4 stars · Clear filters
Nicole
We had a great experience with jumpzylla customer service
Michael
The trampoline is very fun. The only negatives are the ladder was hard to assemble and didn't really work. And the cover is already starting to tear
Sarah de la M.
We really like the trampoline, but I was disappointed that the recommended distances needed for the trampoline sizes weren't exactly accurate. We ended up with a smaller trampoline that we could have gotten considering the space we have.
Jennifer B.
I chose this company because of their safety standards and they seemed to have a great reputation and actually care about their products and their customers. Assembly was much easier than expected although getting the safety net completed and attached to the poles was a little tricky and I was a little disappointed by the ground anchors that it came with. But over all I am very happy with this company and it's products!
Erin S.
My kid loves the trampoline and the 15 ft size is great. I do think the sides could have a better way of being put together and they do not look as think or held together as taught as they are in the photos
Mel C.
The trampoline was easy to put together and allows the three of us to jump and play together. The net is sturdy and has already prevented some spills. The only thing that made me rate 4/5 was the stability of the legs and how the net poles attach. The legs are wobbly so when more weight is on one side of the trampoline it leans in that direction and the legs slightly tilt which was slightly concerning. The net poles don’t stay very snug to the frame no matter how tightly the bolts are turned so we’ve had to re-tighten them and the leg bolts a couple times. Overall even with those issues it has held up great so far and has been tons of fun for family and friends!
Cr
The trampoline is great quality and was exactly what the website advertised. Set up was not hard, however, the video instructions and paper instructions differed from each other and they were not the most straight forward.
AMANDA H.
The trampoline came EXTREMELY fast and the bounce on it is great for our 115lb gymnast as well as her dad (at 205lb) using it for simply rebound work. This is what mattered most to us! The only reason I did not give it 5starts is because I felt like the padding that goes around it as well as the foams for poles seemed very thin/cheap. We have had it set it up almost 2wks and so far its all holding up (the thin materials) so maybe it will end up being just fine after all!