Kaleb R.
Frame bent at about 14 months In
Hardware is subpar. Frame bent due to missing bolt that had came unfastened. Highly recommend either purchasing lock tight or different nuts than come with the trampoline. Purchased on December 2024 for a Christmas present and got maybe 14 months out of it. 16 foot. The netting support around the top never functioned properly they use kinda the same flex frame for the netting as you’d see in almost pop up tents. But the poles slide into these Y’s. Well they either don’t send the right length or the Y connectors are faulty. Either way. They have to be rigged up at 3 of the locations of the enclosure. Or do what i finally ended up doing and put a little gorilla glue on those trouble areas and some water.. it’ll expand and won’t cause anymore issues there. I have twin girls. They’re 12. I have them ever other week and I can say they have probably used this thing maybe 30-45 seperate days. If I had to guess. The circular frame bent where one of the Spring mounts are. I just removed it today thought it was just due to hardware sliding out and the leg coming out from under it. But nope the frame bent. Putting one side of the bend higher and one side lower separating the legs from the frame. Being we’re in Florida, the frame has done decent in withstanding constant moisture. See some areas that look like they may want to start to rust. But not actually rusting. The padding for the springs was undersized as well. So the Velcro’s had issues doing what it’s supposed to do. Tbh, can’t say it’s worth what they are charging. And definitely wouldn’t say it’s as safe as they claim which is what I kinda was leaning towards when deciding to spend a couple extra hundred bucks compared to the bare bones models. I’m at a crossroads of do I attempt to fix this thing. Find the replacement part… hope it fixes the issue. Or say I quit and write off $535 as a loss. Instead of continuing to put money into it. Today I spent $65 on hardware, lock tight and other failsafes to try to get this thing functioning again as well as how it should’ve been done for how much they push safety. . Just to realize the frame was bent. So I’m at $600 on this. And looking for the replacement of the bent part. Hoping less than$50. That way I can say it’s good to go. It’s there for them when they want to play.. or as my toddler gets more stable on her feet. And I can know they’re safe. I’m sure they aren’t all built like this. But compared to other trampolines I’ve purchased. I’m pretty disappointed with this outcome.