JumpzyllaReviews of jumpzylla.com

Delivery times could be improved and the option to buy parts. Otherwise great customer support

I bought this brand for the price point, and I am very satisfied, but I gave a 4-star rating because I had difficulty with the handlebar screws lining up, and the flap that covers the springs arrived folded and wrinkled. I had to steam the flap to make it flat. I do like the bounce it provides. It's on the firm side, and I wanted that over a soft bounce where you end up sinking too much. This is my first rebounder and I would recommend trying this one out.

The customer service person I spoke with was courteous, helpful and made me feel it was a priority for him to solve my issue. The reason it is not 5-stars is I did receive the wrong part initially, but that has been corrected.

My kids love Jumpzilla and for the cost it’s been a great addition to our backyard! The only thing I wish was improved was the cover for the springs to go further around as it comes off quite a bit and we frequently have to redo it because the Velcro and ties come undone. Overall though very happy with our purchase!

Company is really easy to work with both in purchase and warranty procedure. Highly recommend

Purchased in mid April. One of the boxes were broken at delivery. The contents seemed fine, but the 2 boxes were extremely heavy, making delivering and moving them very difficult. My daughter was able to assemble the trampoline ( with her 10 year olds assistance) in a few hours. She said putting the springs on was the hardest part. The trampoline is well made and seems durable. The stakes to tie it down are inadequate for any kind of strong wind. 2 substantial anchors would be a much better. Just a thought. Our girls have been enjoying it almost everyday weather permitting.

Overall we love the trampoline, it's a great outdoor outlet for my kids. The main complaint I have is that one of the net poles broke within 3 months of ownership so it's already needing a repair.

Shipping was fast! Would’ve have wished for the parts to be labeled. Took us 2 hours and a half to built. Also, had to watched video because the instructions did not include when to put cover around the trampoline. Instructions were not that clear. Overall, trampoline looks great quality.