Alan B.
We received this order in a timely…
We received this order in a timely manner, just before Xmas, and I was able to setup very easily. The trampoline is absolutely amazing, very durable and sturdy. We just caught a very windy day, and this trampoline didn’t move an inch, that’s without it being anchored. But what really made this review 5 stars is the team at Jumpflex. I had an issue with shipping, and didn’t catch it until the product was already ordered. I reached out to the warehouse, thinking I’m most likely not going to get a response, and to my surprise I did from Jit, whoever this person is was able to communicate our issue to the warehouse and make the necessary adjustments to have the order delivered correctly and just in time. Jit, my family and I are extremely grateful and appreciate what you were able to do for us in such short of time and especially with the holidays only a few days away. You are amazing, please keep leading by the example you have set, thank you again so much! Jumpflex, thank you for making such a sturdy and durable trampoline that my kids as well as the neighborhood kids all enjoy tremendously!
Response from Jumpflex TrampolinesFeb 9, 2022
Hi there Alan Thank you for your wonderful review. Im glad that everything turned out well and I hope you and your family are enjoying the trampoline. Please feel free to reach out of you need any further assistance with anything. Kind regards Jit Van Jumpflex Customer Service Representative.