Jeff B.
Amazing products and incredibly…
Amazing products and incredibly responsive, helpful customer service.

Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent

Children's Entertainment · New York, New York
Excellent

Children's Entertainment · New York, New York
Excellent

Children's Entertainment · Swanton
Excellent
Showing 709 reviews with 5 stars · Clear filters
Jeff B.
Amazing products and incredibly responsive, helpful customer service.
Fred M.
The ordering process was easy . Shipment was faster then expected, which is always a good thing . I had to call customer service for a couple of questions while waiting for our trampoline, they responded quickly and helped answer my questions. We just assembled the trampoline and it was pretty easy as they said it would be. Grandson loves it . Very good quality. Thanks to the jump flex team .
Jeremy B.
The trampoline is awesome the kids love it. They even managed to break the basketball goal and I called to buy a new one and it was sent out with no charge. Customer service was very friendly and helpful.
Patricia C.
Excellent Customer Service once you get ahold of someone. They will work with you to resolve the issue. Incredibly friendly and helpful customer service staff.
Response from Jumpflex TrampolinesMay 6, 2022
Hey Patricia, Thank you for your review. I’m really sorry to hear you have had an unpleasant experience with JUMPFLEX™. Your child's safety is our number 1 concern, I would love to sort this issue for you directly if you need replacements in the near future. Please attention your emails to Janna an I will be happy to help get any queries for you sorted. Please contact 866 3057238 or email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.
Colby S.
Third tramp we have bought by far the best one yet
Sailendra R.
Its amazing. My kids loved it.
Sean
Great customer service.
Julez
2 days after putting it up the sleeves on the pole pulling the net ripped. My 3 yrs old jumps on it) Contacted costumer service they replied asking if it was the sleeve that I was referring to but didn't get that email until a week ago( it was buried in my junk e-mail) I replied back and haven't heard since ( 6 days ago) I wish I could upload a picture I don't have that option. Update: they did get back to me eventually and they have replaced the sleeves. Thank you for following up. Mostly, thank you for being honest!