Jumpflex TrampolinesReviews of jumpflex.com

We received the tramp sooner then expected and got it up right away. It was easy to assemble and the kids love it. We all jump on it and have the best of times. Thank you!

Good support and fun product, our kids love it.

Great trampoline, great customer service, great company. I will recommend jumpflex to anyone wanting a trampoline!

The best company I’ve ever dealt with.

We purchased a 12' trampoline from Jumpflex, and the trampoline itself, the overall instructions on how to construct it, the tools to do it and the components, and the service have been outstanding. The components arrived ahead of schedule, the instructions were largely clear, and we now have an amazing trampoline. Upon completion of construction, we realized that we were missing a single spring (the springs that attach the bouncing mesh to the frame), which although didn't really affect our ability to use the trampoline (there are a ton of springs, and missing one was not functionally noticeable), was just kind of frustrating aesthetically. I will emphasize, its quite possible we received all the springs, and we just lost one (having two 11 year olds help with construction brings a level of chaos that could easily result in that missing spring being buried in one of our bushes). Regardless, we contacted Jumpflex, I told them we were missing a spring, acknowledged it could have been our fault, and they without hesitation, sent us out a box of 10 extra springs. Fantastic support and service. Two caveats or notes. While I don't think this is specific to Jumpflex, constructing a trampoline (especially a high quality really well designed one, like the Jumpflex) is no easy task. Again, nothing to do with Jumpflex, its just that I had no idea what it took, so be aware, that its a two adult job, and it'll take several hours of fairly hard work. It'll probably be easier next time, now that we've sort of figured out the little tricks. Second, we chose the 12' because I asked my 11 year old which of all his friends' trampolines he liked best, and he said the 12' Jumpflex, because it was tighter than the bigger ones, so they could jump higher and do easier back drop bounce ups etc. And, it was about the only size that would fit in the space we had for it. It is indeed very springy, fits in our space (just), and the kids love it. But, its a bit small for adults jumping with kids. No way I can safely do a flip with two kids on it. But, that's just our particular dynamics, if adults aren't planning to be on it, it should be fine. But, if you imagine a lot of kids using it at the same time, or do have adults that want to really fly too, then I'd recommend getting a larger one if you have the space for it.

Stood behind their products and sent a replacement basketball hoop upon reaching out with an issue.

Outstanding customer service! They were very friendly, knowledgeable, and sent exactly what was needed! Quick shipping, too!

Great product, very high quality trampoline! The customer service and communication have been very good, you can’t go wrong with this company.