Jumpflex TrampolinesShop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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Showing 709 reviews with 5 stars · Clear filters
Ramsey P.
We had an issue with my daughter's trampoline and Jumpflex could not have been more helpful. They replaced the parts at no cost, we very responsive and could not have been more gracious. This is the best customer support that I have encountered with any vendor.
Matthew F.
Trampoline was delivered timely. Excellent instructions and fairly easy to assemble with help, took about 3 hours. Quality of materials is excellent. Great product, highly recommend. My only disappointment is that I purchased an expensive trampoline and the basketball hoop is out of stock, ugh.
Kyla N.
Such a great company that stands behind their products. I noticed a very small tear in our trampoline and thought I would reach out for a patch of some sort. They instead sent an entire new mat since it was covered unused warranty! Very happy with the quality and look of this trampoline.
Justin K.
Things went great. We got the package, and were jumping in it rather quickly. We replaced a cheaper trampoline that had springs breaking. My son and jump in there nearly daily. Great exercise for the whole family.
Betty S.
Wonderful customer service.
Dane
Shopping and checkout was super easy. Order tracking and updates were very clear and shipping was surprisingly fast for such a large/heavy shipment.
Parent
Excellent product and service.
melissa
I can't believe how amazing their customer service was. Extremely prompt (as in almost immediate to get back to us). They went above and beyond to resolve our net issue, honoring the lifetime warranty with no questions asked. They mailed it right away to us and also did a great job of communicating throughout the process. It is so rare to find such amazing customer service now days and Jumpflex hit it out of the park! The money we spent on this trampoline has been more than worth it and would definitely buy from them again.