Jumper MediaReviews of jumpermedia.com

I have now had my Instagram disabled and deleted and can’t recover my account due to using jumper media. I got a few short bans from using Instagram but their customer service team assured me there was nothing to worry about and then I got banned. I feel deceived as they assured me that all the issues I was having were ‘normal’. If you want to use this company then stop if you run into issues. I laughed when they told me that once I regained access to my account (it’s not happened because it’s not easy to get back into Instagram once it’s been deleted) that I should go back to using their services!

Not sure why this company has a 4.7. I'm 99% sure they wrote fake reviews. They're absolutely horrible and we started noticing red flags when they're team members were leaving the company without a heads up. The founders ignored us for months even though they read our emails. When they finally responded, they didn't refund our money but only tried to upsell. Really unethical team.

Absolutely horrible experience. I never write reviews, but I just had to warn others about this company. After initial good results in 2017 and 2018, I started experiencing problems. Not only did growth and activity completely stop for many months, but my instagram account started to get warnings for using their services. When I contacted the company to ask for a refund, they flat out refused - even though their business was not doing "as the product described". I pushed pretty hard for a refund or even partial refund, thinking that was fair of me - still nothing. At best, they offered me a different product, but after a phone-discussion with one of their employees, nothing came of that either. I can't anti-recommend this company enough. Poor results and poor business practices. This company should be banned. I will also be contacting the Better Business Bureau to see if I can file against them. Over $1,000 down the drain - and I'm even scared that they will keep charging my card when my renewal is up, even though I have requested that it be taken off file and my yearly subscription cancelled.

I have never written a bad review in my life but I have also never been this angry with a company. I hired Jumper for my client accounts to follow/unfollow people in an effort to grow their following. Rather than using best practice and unfollowing people that they had interacted with, they just went and started unfollowing EVERYONE. This caused my clients to get a million "why did you unfollow me?!" phone calls. Obviously this was horrible and wrecked the accounts. So, I cancelled the service, confirmed they were out of the accounts and worked to remedy things with my clients. THEN I get a call this morning from a client saying her account has been blocked. They were still in the account and following a couple hundred accounts a day. Because of Jumper Media and their carelessness, I am now going to lose at least one, wonderful long term client. I would highly recommend you protect yourself and stay away.

Bought the 1-year package at the beginning of 2019 - nearly 7+ months and more than $1,000 later, we have less than 1000 new followers. Yikes. Always an excuse for why we have tons of random followers that are in no way related to our niche. But that's the cost of using a bot, I suppose! Learning lessons: Grow organically and spend money on direct marketing campaigns/influencer marketing instead.

I hired this company's service to promote my insta account within the luxury market sector. They said they would work with influencers in the luxury sector to promote my brand and get new followers who could potentially become new customers in the future. Long story short. They got me the followers they promised but hey where all children from African countries. Non of the followers I got where interested in my work obviously and of course none of them are potential customers of our luxury products. On top of that there service was extremely expensive and the new followers I got through their work have mostly unfolloewd my account. Don't get tricked, it's a scam company.

What a scam. They took my money, didn't deliver the services promised, and now won't respond since I'm unhappy and want to cancel and get a refund. I am not the only one they are doing this to. Read recent reviews on Google. STAY AWAY FROM THIS COMPANY.

DONT USE THIS SERVICE. As a former employee, they have fired 80% of the office and there is NO customer success managers left. They will take your money, refuse a refund and offer 0 results.