Jeanette C.
Great customer service
Great customer service. The best I've ever dealt with.

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JUMBO (jumboprivacy.com) has 506 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Jeanette C.
Great customer service. The best I've ever dealt with.
JOHN C.
Very customer oriented...my issue was resolved the same day...
Ann and thanks for your O.
I asked Jumbo Privacy to cancel my trial subscription. One of the chaps gave me a number to call but it was in USA, so I spent money calling him. He said that as I paid via Apple Pay, they could not refund me although he was sympathetic. So now I am charged £97 plus. I did tell them on Trustpilot that I did not want to subscribe, but I bought on the iPad via Apple so only they can refund me. I am a very unhappy old woman. I do not need the Service but nobody will help me. Apple earn a fortune out of apps but refuse to refund customers , so do not buy expensive items from them.
Kale
The Jumbo President and Jumbo Team Members provide excellent timely service regarding the Jumbo App itself and the privacy and security it provides thru it subscription as well as other links connected to my computer and smart phone. The Jumbo Team’s services are thourough and instructional and complete. Thank you Jumbo.
Ann S.
I am in the trial period and there were 7 breaches found going back to 2012 and only one this year. Most were sites I do not use. Do they charge monthly as I do not want to pay for a whole year as I am in my late 80s and not in good Health. I mainly use iPads and my iPhone. Any advice appreciated as I only have 2 days free trial left.
Response from JUMBONov 9, 2021
Hi Ann! I would love to help you out with your decision and could even help with a discount. Do you mind sending me a message to [email protected]? Please mention this review so we can get right to work :)
John O B.
The Service with Jumbo Privacy Was INCREDIBLE... It was the fastest & Most Efficient that I EVER dealt with in my 75 Years f doing business. Thank you, Jumbo Privacy!! Thank you, Thank you, Thank you... John OBrien
Alex
Jumbo is great for making sure that I have peace of mind with my digital life. Just like I make sure to lock the doors to my house, I do the same online with Jumbo 🙏
customer
***AVOID*** Never provide a free trial & charged us straight away. This “company” stole £149.99 from our bank account even though we tried to decline. Please take note they took the money out straight away without providing a free trial
Response from JUMBOOct 27, 2021
Hi there! Our app offers a free trial where you shouldn't be charged until the end of that trial. We work hard to make sure that everything is enjoyable for folks and I want to make this right for you. Please send me a message to [email protected] and I'll make sure we make this right immediately. Also, please mention this review so I know it's you.