JPMorgan Chase & Co.Reviews of jpmorganchase.com

Hidden fees, random account freezes, and customer service that’s useless. You call, and they just transfer you around until you give up. They don’t care about customers, just taking your money. Stay far away.

horible misinformation and incompenecy- nice people- they require a fax to show i own account or 2 hr drive or call ph # in texas where no one is available who can give email or faxthatproof of account ownership was faxes as requested Sincerely,horrible misinformation and incompetence- nice people- they require a fax to show i own account or 2 hr drive or call ph # in texas where no one is available who can give email or fax that proof of account ownership was faxes as requested

Chase’s website is buggy, getting help is extremely difficult, and the people you deal with are unpleasant and dismissive. If you’re looking for a bank that values accuracy, accountability, or good customer service — this isn’t it.

Worst business banking experience ever. They don't care about you or your business.

How could this ceo feel like this????? What if we all move our accounts since he feels tariffs are so good

This useless bank kept my hard-earned money for 40 days as an intermediary bank in a SWIFT transfer and finally decided to return my money to the original account after 40 days without providing any reason and after making multiple complaints. AVOID them at all costs!

Although they mention several times in their on hold message about how much they strive for great customer service, nothing could be further from the truth. I was disconnected no less than four times when attempting to file a fraudulent claim on my credit card.

SHAME ON THIS SCROOGE!! You need to HELP Elaine Silverberg!!!