JPMorgan Chase & Co.Reviews of jpmorganchase.com

I'm seeing all these horror stories about Chase, and I'm here wondering if I should just pick up and bolt before it's my turn on the pedestal. But honestly, I've been with chase since 2006 and I've had nothing but great experiences with them. Whenever I've had fraudulent purchases they've refunded me every single time, they were my first rewards card and they treat me well. Crazy all our experiences could be so different with the same entity.

I feel that it is VERY important to share positive news about a company I have been a customer with for a while. Of course I needed help with my April payment. Chase set up a toll free number that you can call, it's all automated and processes your request for a deferred payment. The system approved me for 3 months. Do you know how much that will help!? Yes I know interest will still be charged, but that's in the agreement I acknowledged when I got the card. No big deal. This process was very quick and easy. I appreciate Chase for that process and will continue to maintain my relationship with them. Great job!! 🙏🙏

I've been banking here for over three years now, with both business and consumer accounts, and have been very pleased with everything from the branch customer service to the online platform functionalities/options for online banking. There was a major issue with my business trust account at opening but they fixed it immediately without issue.