JPMorgan Chase & Co.Reviews of jpmorganchase.com

Contacted JP Morgan online re a few simple questions and re setting up an account and had to clarify myself three times. Still did not get an accurate concise answer from them. My questions were not that profound. Finally stopped my application process and stayed with Fidelity.

Chase "customer service" is now non-existent. I needed to file a dispute, but none of the options to check during the online process fit my situation. In the past a customer could send a message via their web site. No more. So I called, and having had to enter all sorts of information (more than once), a person finally answered. I had to repeat the information still again. Then she asked if I had another Chase card. Yes, I do. She wanted THAT number plus the 3-digit security number on the back of THAT card. I do not carry a balance on either card and always pay BEFORE the due date. I'm sure they don't like that because they can't charge me the exorbitant interest rate! I'm exploring getting credit cards from other companies.

Before investing your hard earned money think well, my experience with them was bad and don’t think they deserve to get any rating at all. It is just unfortunate that there is no option for no rating. They act so unprofessional with trader clients and in the end they milk you more and more till you’re dry. That was my experience with them and it really affected my financial stability. I invested because I wanted to make profit from my fund but the reverse was the case.

It was a nightmare for me,i cant believe i invested all the earnings i made with libbey jane bean(you can google about her). I have to contact the police about this.

No one should trust a company who gets in bed with the Glazer family.

This company has the worst customer services ever. They do not care about their customers. They closed my credit card account after I am explain to them I need more time to make the payments and going through economic hardship. I will never do business with this company again and I never getting anymore credit cards. This company needs to be put out of business.

I will never visit the branch in Peabody, Massachusetts again. The manager is careless and arrogant, she has no clue how to manage an office. Upon entering the office, someone immediately asked me for a form of identification, I handed them my Spanish passport, and they assumed that my preferred language was Spanish without even asking me if I was comfortable speaking English, which is a racist attitude. The customer service at this branch is appalling, please don't waste your time bringing your money to this office, as the staff doesn't deserve to have a job.

Yes Chase stole $975 from me every penny I had calls me to get evicted haven't been able to feed my family all over Sam Chase Ze lle transactions that some people make claims on me against I went in to Chase and I have proof of absolutely every single transaction prove that can't be disputed they told me they didn't need it they were going to do their own investigation I said wouldn't it be easier to investigate if you had absolutely all the proof you could possibly need I was treated like I was stupid I have been ran in circles I get lied to every single time I talk to them I get different answers so that means someone is lying yesterday I spent four hours on the phone and every time I get to where I'm supposed to be I get hung up on or disconnected I did absolutely nothing wrong it kept impeccable records has absolutely everything I done through Chase but I guess that kind of proof is it needed in an investigation so I am still fighting to try to get my money back I will be reporting them do every possible agency I can I don't know how much it will help I lost everything over this and they don't even care