JP Morgan Chase & Co. is an American multinational investment bank and financial services company headquartered in New York City.
JPMorgan Chase & Co. (jpmorganchase.com) has 279 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent
Banking & Money · Brooklyn, New York
Excellent
Banking & Money · Valley Stream, New York
Excellent
Showing 19 reviews with 5 stars · Clear filters
Caiden B.
Very nice customer service assistant was polite and very quick. Cecilia was her name and even though it was my first time getting hold of an operator in less than 10min she made the wait worth it with kind and fast service. Give that women a raise!!!
Natalie F.
I spoke to Falak on 29 March and he was absolutely amazing! I have a new phone and was having some issues with the app's verification process. I've spoken to a few people at JPM over the last few weeks to help me resolve the issue and they were all really helpful but Falak really went out of his way and exceeded my expectations. He literally went through every step with me and was prepared to stay on the phone with me to assist me with the process. The matter has since been resolved and my app has now been verified. But I'd just like to say a massive thank you to Falak - you were so patient and assisted me with my issue at great lengths!
Sarah W.
An extremely well-represented team! I did enjoy their support and customer service in this endeavour.
santiago correa Y.
I’ve been a chase customer for over 6 years now and hold multiple of their credit cards, business account, business credit cards. They are a great bank to work with. They offer everything and anything once could need.
jojo
I love this bank,I have been with them for so long that I can't remember how long it has been so I consider that to be a good thing. I know I have been with them long enough to have had to have two debit cards sent to me because I wore the other ones out. I frequently use the atm machines at my local branch. They are so handy especially when there are so many cars in the parking lot and you are not in the mood to stand in line inside, or either you don't have the time. If someone would ask for my advice for a bank to bank with I would defiently say Chase
Olawulwo E.
An extremely well represented team! When I first wanted to trust them with my money, I wasn't too sure. However once trying, I did enjoy their support and customer service in this endeavour. Best wishes!
Betty Rose W.
One of the best banking experiences I've ever had. I'm able to handle 90% of my questions or problems online or over the phone. They respond promptly whenever I've experienced fraud. They are always so helpful when I have questions.
Consumer
I have banked with JPMorgan Chase for over 15 years. They have been good to me and my businesses. Satisfied with their services.