JP Morgan Chase & Co. is an American multinational investment bank and financial services company headquartered in New York City.
JPMorgan Chase & Co. (jpmorganchase.com) has 279 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent
Banking & Money · Brooklyn, New York
Excellent
Banking & Money · Valley Stream, New York
Excellent
Showing 11 reviews with 2 stars · Clear filters
Stacy C.
They froze my account because I lost my debit card and didn't order another one. I called and talked to customer service, verified my information and still had to order a new debit card and go into a branch before they would unfreeze my account. I was directed, twice, to branches that are no longer in business.
Mehdi
i just gave it two stars cuz of the polite staff. worst bank ever!!!... never ever going to this bank, they open an account for e and after less than a week they asked me for my immigration proves which was crap cuz I'm just a student in here and I'm holding a non-immigrant visa!! i brought them all my university proves and letters but they finally closed my account!! without any reason!!
Jason
Bad experience with another vendor at which Chase did not support my dispute claim after being a loyal customer for 20+ years and it being the only card in my wallet through that time. I proceeded to cancel the card and went with another vendor only to be getting multiple daily calls from VISA telling me they can lower my interest rate. So we are clear, the new vendor I went with is not VISA as was my CHASE card. Coincidence...I don't think so. Apparently this is what loyalty gets you other than terrible customer service.