JPMorgan Chase & Co.Reviews of jpmorganchase.com

Not very pleased with the outcome of my intersection with you. The preponderance of small prints would as a matter of fact deviate the original perception of a reasonable man.

Part of the meme banks. Most useless bank since day one with their funny money.

I've recently received the runaround from Chase on a simple deposit via personal check written on TD Bank, from our own TD account - it has plenty of money in it, and TD Bank is not a small-time operation. We made an identical personal check deposit of $17,000.00 to fund a new savings account 2 weeks before, and that money was available the next day. When we deposited a personal check for $3800.00, 2 weeks later - same way as the 1st one, that check was put on hold for 10 days. We went around with the banker we opened the account with, demanding a written explanation about why this check was on hold, and the higher amount wasn't put on hold. What was different? His response was "due to compliance, we can't answer that question in writing". When asked exactly what the Chase rules for deposit were, we got the same response. Verbally, he told us their "security algorithm" decided on whether to place a check hold or not. I spent a whole morning of my time proving the personal check for $3800 was legitimate. We normally deposit via ACH, but we know there are some payments that will be made to us via check that will need to be deposited into Chase accounts. This is nothing short of ridiculous. We have a Chase mortgage, Chase credit cards, both have 800++ scores, and net worth of 1M. We had great luck with Chase when living in Colorado 7 years ago. When we moved to Maine, there were no Chase branches here, so we went with TD for savings, checking. But oh how things have changed at Chase now. Never have we had a check deposit put on hold at TD Bank - and our accounts there are 7 years old. Not willing to waist my time again unraveling a simple check deposit. I'm not down with Chase operating on our float either. We don't run our finances on a whim, I don't expect our bank to run theirs on a whim either.

JP Morgan is a terrible Company. They will lie and do almost anything to take your money. I submitted 8 payable on death Certificates of Deposit 4 months ago and they have not redeemed them. They continue to give me the "run around".

Pathetic website. What's point in spending on big tech buzz words when you cannot even provide basic functionalities like as simple as download statements for account based on custom date range or for past 6 months to 1 year.

Chase Auto Loan is most appalling service I have ever seen. Zero customer out reach in the case of an ongoing and agreed insurance claim. They unilaterally, with zero communication reposed car and towed to auction site, despite loan payments always fully on time and active agree insurance coverage process in place. First communication was that in 5 business days time car would be auctioned unless extortionate Chase imposed fees were paid immediately. Zero consideration of Chase customer . Zero communication with Chase customer . Customer Service completely dire and has zero interest in helping Chase client

Multiple agents. First one hung up on me. Second one rattled off that he wasn't the "manager" to speak with and shuttled me off to IT. Varun in IT couldn't help. In fact he was clueless re: Problem. Two VISA accounts, a checking and a savings. Online, only the older VISA allows payment from both deposit accts. The newer one only allows payment from Cking acct. Why? Why? Why? Can fix? Unh-uh.

I had a credit card for several years through Chase. Closed it and was paying of the balance. I called last month to talk to a rep and get an up to date pay off amount which he gave me and assured me was a complete payoff amount. I immediately paid that amount online as soon as i hung up with him and a couple of days later my account showed a zero balance. Then today I get an invoice of $37.17. When I called Chase I was informed it was interest. I asked why when I called last month for a total due this was not included and the 2 reps I spoke with said the rep would not have known about it when he spoke with me? I also asked why I was not told there could be any additional fees they didn't know that either. Was basically told by both of them something about accruing interest and I just owed this money. No attempt to take off the amount or reduce it. Just too bad. You owe it because we said so and just have to pay it. I did pay it off AGAIN and hopefully will not get another bill next month. Also cancelled all of my other accounts with them and will never use them again.