JLD - Joy Love Dolls™Reviews of joylovedolls.com

Overall a great experience and a large selection.

Excellent in all areas

A good company

I pre ordered kendra lust doll on AUG 29th. in the description it said pre order in august and it would take 3-4 weeks before shipping. they told me “zelex” took a week off for some holiday and they said to me it would take 15 days to make. now its been well over a month and nothing. luckily i emailed a bunch complaining about the unprofessional service that they finally refunded me after a week! leaving a 2 star only cause they lied about manufacturing time , they lied about shipping and finally last but not least i just looked on instagram and Kendra lust official account has been taken down or deleted. so i don’t trust this site whatsoever. however i trust the customer service.

Buyer beware!!!!! They are not what they says they are!!!!! I placed an order to Ace Hardware but this was a scam and they took my money and this was in November 28th, 2023. LWH-1068. They make up excuses that are ridiculous. Beware!!!! They are SCAMMERS!!!!!!

Edit 21 october : Received new doll from the factory it's still not the one i wanted but they said it's impossible to do the model i asked ..... That not even funny false advertissing .. Sry but my experience wasn't that great even if i could chose a new doll as compensation . The factory guy(girl sry not sure with the name) and the support girl were nice at least so i went from 1stars to 3 stars. Send me a doll white/pinkish instead of tan , the doll have one leg shorter, the genital were wide open when i unpacked, scratchs on legs, few on back and lower belly, no authenticity certification, breast are empty instead of gel, body makeup (realistic body makeup) missing both head have the wrong connection to install on body. Customer service told me my doll is tan depend on day and luminosity when she's white/pinkish when i put her near my Bronze skin doll sure they like to take customer for ignorant customer and i stay polite.

It was not a smooth sailing for me from the order process to the shipping. Product shippment was unexpectedly delayed with no proper communication. Shipment was horrible as I received the shipment tracking when the shipment was half way. Customer service was very lazy with what they were answering back as often the question rsidrd was never addressed.

It a great site but the price range thing doesn't work right. It took me a long time to find somethings I wanted and the description on width and height was not included in all the items.