Joyasdechina Reviews | Read Customer Reviews of joyasdechina.com

Joyasdechina Reviews | Read Customer Reviews of joyasdechina.com

Joyasdechina reviews

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MARIA FERNANDA LICEA A.
Oct 5, 2021
No ha llegado mi pedido y lleva más de…
No ha llegado mi pedido y lleva más de un mes.
Response from JoyasdechinaDec 8, 2021
Hola buenas Maria como estas, muchas gracias por dejarnos este comentario, primero de todo mil disculpas por la tardanza de tu pedido, de normal los pedidos con el envio estandar suele ser de unos 14-20 dias habiles, pero en su caso de demoro mas de normal pero como digo la media suele ser de 14-20 dias, esperamos que lo pueda entender y en un futuro volver a trabajar con usted y con un mejor servicio y mejor envio, muchas gracias por su tiempo
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Maria G.
Jun 10, 2021
I was very disappointed since i was so…
I was very disappointed since i was so excited with my items and i was missing alot of them and the one i was really looking forward to. Not only dis I get missing items but also ordered more and I was notified and assured by Ella which was a helpful with my questions but also on my next order i was informed that I will be missing items. I really want to keep purchasing from your website but this is horrible already 2 times back to back. I am still pending my shipment with items lets see what else goes wrong.
Response from JoyasdechinaJun 10, 2021
Hi Maria We are sorry for the troubles We just launched a new ERP system to manage out stock syncing with our factory and warehouses, since we have over 10+ factories around greater china area, it's a long way to distribute our ERP system over all our factoies and warehouses. but we have already lowed our stockout rate to less than 1% throught the sytem Please contact our customer service, we will slove all your problems Have a nice day
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Deijha H.
Jun 9, 2021
Taking forever for my stuff to come…
Taking forever for my stuff to come in!!!!
Response from JoyasdechinaJun 10, 2021
Hi Deijha I just checked your order, you ordered on May 25 (GMT+8) https://www.trackdog.com/track.html?trackNums=303651293993 We shipped on May 27 after we collected your items. It arrives in ORD on June 4, got clearanced and now in Hazelwood scheduling to be delivered, I think you can get it today. Sorry for the inconvenience, most of our customers get our package around 9 days via standard shipping in US，and 4-6 days via expedited shipping. Please contact out customer service, we will solve all the issues. Have a nice day
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