JoyasdechinaReviews of joyasdechina.com

Response from JoyasdechinaOct 11, 2022

Hi Karen I am Jorge manager of JoyasDeChina, thank you very much for leaving us this message, your order is still in transit, the message you have received is an automatic invitation from the comment system, normally the delivery time we have is usually about 4-5 business days in preparing your order and then with the type of delivery you have chosen, there are about 14-20 days of delivery, so your package will be about to arrive, we apologize if this automatic message has caused you any inconvenience or concern, from here We offer you a $3 coupon for this misunderstanding. I also texted you on Phone Messages about your tracking code, you can answer me there to get this coupon

Response from JoyasdechinaOct 11, 2022

Hello Mallory I am Jorge, Manager of JoyasDeChina, I am very sorry for the bad experience you had in this purchase, in your case the order has taken too long because they are products that are manufactured when you place the order, and are sent through special channels Since they were insect specimens, I can promise you that the next time you place an order, this will not happen again. Any problem you can contact us by Email, Facebook or WhatsApp. Email: [email protected] WhatsApp: +86 151 6820 1735 Thank you for your time Best Regards from Joyasdechina Team

Response from JoyasdechinaOct 11, 2022

Hi Nancy I am Jorge manager of JoyasDeChina, thank you very much for leaving us this message, first of all apologies if the package you have chosen does not match your expectations, I will reflect this to the shipping department as well so that they can improve that, the shipping time usually be about 4-5 business days of preparation and then the type of delivery you have chosen is about 14-20 business days of transit, and regarding the broken keyring, I apologize too, but sometimes airport workers throw away our boxes but do not worry that for the next purchase we will pack it better, you can contact us via EMAIL, FACEBOOK or WhatsApp and we will take care of the damage caused by that broken keychain. WhatsApp: 86 15168201735 Email: [email protected] We hope your response soon to be able to solve the damages and problems that it has caused.

Response from JoyasdechinaAug 9, 2022

Hello Michelle, we have also replied by email, we have sent you two photos where it is clear that we have a minimum purchase of 5 pieces, if you have not been able to see it well we apologize and we also apologize for the inconvenience caused, for the next try buy 5 pieces or more and we would be happy to provide you with our services, I hope you understand and thank you very much for the messages and for the review

Response from JoyasdechinaAug 3, 2022

Hi Chris , your two orders have already been canceled and refunded from the first moment since you have not reached the minimum purchase, if that has caused you problems, we apologize.

Response from JoyasdechinaAug 3, 2022

Hey Jessica your order was cancelled because we dont send under 20 pieces, that was posted on the web when you made the payment, if you want I can send you photos of where it is, we apologize if this has caused you problems, but if you want to buy more than 20 pieces with us, you will be very welcome. Thanks again