JoyasdechinaReviews of joyasdechina.com

Response from JoyasdechinaDec 3, 2022

Hi Petra Im Jorge from Joyasdechina, thank you so much for your review, im tracking your order and the last update is November 30th, i will send you a screenshot to your email, sorry for the concern.

Response from JoyasdechinaDec 3, 2022

Hi Maria I'm Jorge, I'm so sorry for this bad exprience, I left a note in your order so they let me know in case something is missing but the guys at the store didn't, we messed up in this time, I know its late now, but I have contacted you on Whatsapp to see if I can do something to fix it up, hope that you can give me that opportunity, thank you so much in advanced.

Response from JoyasdechinaDec 3, 2022

Hi Elizabeth, I'm Jorge, i have been trying to contact you again but you didnt answer me, we can resend 21 more peppers sprays, but i need your help to do that, 21 pepper sprays is a lot of weight missing, so thats why i resquested the weight of the received package, because sometimes customs opens your package, help me with that and i can send you 21 pepper sprays again, thank you in advanced and im sorry that you have to deal with this.

Response from JoyasdechinaOct 13, 2022

Hi Kelly I am Jorge, Manager of Joyasdechina, first of all a thousand apologies for the bad experience you have had, we have been on vacation from October 1 to October 6 （Chinese National Day）, but most of the orders that are made after September 25 was sent after our vacation, I have tried to search for your name in our system but I have not been able to find your order, let me know your order number so I can help you with your problem, if you have any other questions, contact us by Email, Facebook or WhatsApp Email: [email protected] WhatsApp: +86 151 6820 1735

Response from JoyasdechinaOct 11, 2022

Hi Joey I am Jorge manager of JoyasDeChina, thank you very much for leaving us this message, your order is still in transit, the message you have received is an automatic invitation from the comment system, normally the delivery time we have is usually about 4-5 business days in preparing your order and then with the type of delivery you have chosen, there are about 14-20 days of delivery, so your package will be about to arrive, we apologize if this automatic message has caused you any inconvenience or concern, from here We offer you a $3 coupon for this misunderstanding. You can contact us by email or via WhatsApp to get the coupon. EMAIL: [email protected] WhatsApp : +86 15168201735