Joyasdechina is listed under Jewelry & Watches.
Joyasdechina (joyasdechina.com) has 386 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Unhappy C.
I placed my first order with this coming at the end of February and they sent several of the WRONG items. When I emailed support, they said the items were out of stock. I checked again, and it shows the items in stock. This company only offered a 20% DISCOUNT on my order. I want my refund and not a discount!! I WILL NOT BUY FROM JOYAS DE CHINA AGAIN!
Lori J.
I have not received anything
Response from JoyasdechinaMar 11, 2024
https://www.17track.net/?nums=4PX3000991792028CN Dear, please check your shipping link. As the order was placed during the Spring Festival period, the website page has already informed you of the shipping time for Spring Festival orders. Therefore, shipping will be a bit slower than usual. It's not that your order hasn't been shipped. Please confirm this before leaving a review. Thank you!
Mimi R.
I placed an order and have not gotten no tracking. i have messaged multiple times after i received one message that it was shipped but did not give me a tracking number. Horrible communication i was so looking forward to making it my go to website for all my orders.
Response from JoyasdechinaMar 7, 2024
Dear, I am truly sorry for the negative experience you've had. Unfortunately, I couldn't find an order under your name. Could you please provide your order number? I will investigate what happened and get back to you. Generally, the reasons for not receiving goods include: 1) Choosing sea freight, which takes longer; 2) Purchasing a single product without meeting the MOQ; 3) Special product issues (such as liquids, batteries, etc.) that require shipping in multiple packages to ensure safe transport. Regardless of the reason, our customer service should be in touch with you. Once you provide the order number, I will verify and respond to you. I am very sorry for any inconvenience caused! We will send a gift to the order address as a token of our apology. Looking forward to your reply!
Jade D.
Never received
Response from JoyasdechinaMar 7, 2024
Dear, I am very sorry for any negative feelings caused. Upon reviewing your order, it consists of the purchase of a product: Wholesale fidgets toy doll clothes shoes baby bottle MOQ≥10 JDC-FT-ZWF002. As we are a wholesale website, some smaller products require support for MOQ, so purchasing just one item does not qualify for shipping. We have processed a refund for this order. Thank you for your trust and support. We have issued a gift card for your next shopping experience.
Bunny C.
I wanted 3 pink and 3 gold
Response from JoyasdechinaMar 7, 2024
Dear, we sincerely apologize for any negative experience you've had. We have carefully reviewed your order. You indeed ordered six pink items as listed. Please take a moment to check the order details in the backend. Thank you for your understanding, and we are committed to improving our service! Wholesale Colorful Metal Keychain MOQ≥2 JDC-KC-ChaoH039 MOQ2 pink $0.89 × 6 $5.34.
susan M.
Order wasnt complete charged additional shipping fee very slow response from customer service delivery time was not as promised.wont recommend.
AW
It took over a month to get my order. Once it was delivered I only received one item not my whole order!
April N.
I didn't receive all my items. I sent an email but haven't heard back. :(
