Dana
I purchased the Joovv and about 30 days…
I purchased the Joovv and about 30 days of having it, it kept shutting off. The company said it needed an update and I would have to pay the money to ship it back to them to get the update. The cost to ship it back is anywhere from $75 to $100. Even though their warranty says that if something is wrong with the product you have to pay to ship it back.,nothing in any of their literature says that this piece of equipment periodically needs update. I wouldn't give this company stars at all but you have to just be able to write a review