Sea M.
Supportive and Encouraging
Prime Health provided great support throughout my weight loss journey. Every person I spoke to was helpful and encouraging. I felt like they genuinely cared about my success.
Prime Health is listed under Personal Care in Short Hills, New Jersey.
Prime Health (joinprimehealth.com) has 45 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Sea M.
Prime Health provided great support throughout my weight loss journey. Every person I spoke to was helpful and encouraging. I felt like they genuinely cared about my success.
Amanda
I absolutely had a fantastic experience with prime health! I loved that my meds shipped right to my door so soon after my appointments. Not only were they on top of easy at home virtual appointments and setting up labs, but they really listened to me and helped me when I needed adjustments like when I experienced some nausea. With the medication, working out, quitting soda, and gaining portion control I lost 50 lbs and reached my goal weight in months.. which is in a time frame I could not believe and could not achieve without the medication. Thank you prime health for being such a positive experience. I will be recommending you guys to anyone that asks about help with reaching their goal weight!
ROBERT M.
The customer service and healthcare providers associated with this company were terrific! The sole reason for canceling my subscription is that my medical insurance is now covering the medication so I no longer need to buy it out of pocket. I would recommend them to anyone who needs to get their medication without prescription coverage.
Chuck R.
The medication worked as promoted. They were with me every step of the way as I reached my weight loss goal.
Krisztina
Horrible service, horrible customer service. They promised that I receive the medication before a left for vacation. It did not arrive and set outside for 10 days. Then after chasing them for a week, they promised a replacement which they rescinded AND charged my account for another $299, wothiut sending that set of medication, either. DO NOT WASTE YOUR TIME AND MONEY ON THESE CLOWNS! And they will "explain" it...
Response from Prime HealthSep 3, 2025
Hi there- we are sorry to hear that your order arrived when you were leaving for a vacation, we understand how frustrating that can be. Our team would like to speak with you to amend the situation, if you could please accept our request for more information sent through Trustpilot, then our team can contact you via email in regard to this!
Shannon H.
I am so glad I found JoinPrimeHealth. They have been wonderful. I needed something to help with my weight loss journey and they have given me what I needed. I am 6 months in and I have lost 50lbs so far and have had no issues getting my medication. They respond to all my inquiries in a timely manner and monitor your weight loss to make sure you are on the right medication at the right dose.
Response from Prime HealthAug 29, 2025
Hi Shannon- We're so happy to hear about your wonderful experience! It's great to know our services have supported your weight loss journey and that you've achieved such fantastic results. We appreciate you mentioning our timely responses and monitoring. Thank you for your positive feedback!
Dolo A.
This was such a waste of money. I saw no positive results at all. And it was expensive. Please don’t waste either on Primehealth. You will regret it
Response from Prime HealthAug 25, 2025
Hello- We appreciate your feedback and regret to hear that you did not experience the results you were hoping for. Please accept our request for information sent via Trustpilot so that our team can follow up with you and try amend your experience in any way we can!
Diane M.
I read some of the reviews and I must say my experience has been great so far. From the time I started receiving my medication to getting my lab work done and meeting with the doctors to go over my medical history there has been no issues, I will say they do charge my credit card about two weeks before I’m due for my next dose other than that delivery is on time and I’m loving the results I’m getting with prime health.
Response from Prime HealthAug 20, 2025
Hi Diane- We're happy to hear that your experience has been great, from medication delivery to medical consultations. We appreciate your feedback and are pleased to know you're loving your results with us. Thank you!