Prime HealthReviews of joinprimehealth.com

I been with Prime Health Support for 8 months! I have loss 30lbs. I never had a problem with them. The clinicians are caring and professional. I am happy with them.

Started with Prime Health for my weight loss journey summer of 2025. All good in the beginning, then 3/4 of the way through I got sent the wrong prescription (semiglutide and not tirzepitide). Came pkged the same way, no reason not to trust it, so took it as prescribed and 2-3 weeks into it figured out something was wrong (late October). b/c I gained weight and had different side effects. Checked the vial and discovered I'd been sent the wrong prescription (semiglutide). Called their contact number and had to leave a msg b/c no one answered. Waited. Got my next vial (correct), but we were deep into the holiday season . No call back, I assumed it was because of the busy season, etc. When I contacted them again about the previous mistake (expecting a replacement), they said 'couldn't find my recorded msg' to validate my complaint, then charged me in December for another vial that I never received. I did talk with a CSR who was very polite and tried to be helpful, but it was determined to be 'too late' to make right. The best I could get was $100 refunded for $385++ cost. ;( I cancelled. Thought about getting a lawyer, but it would cost more than it was worth. Upside, I did lose 30 lbs (not my goal weight, but oh well...) Would I recommend them? Probably not. You can get tirzepitide for much less now than when I started. If you do go with them, just be very careful about the vials you receive and bulldog serious about reporting, documenting, etc. and hope you have better luck than I did.

Prime Health was easy from the start. Very clear directions and quality customer service. I was able to achieve my weight loss goal and appreciated the one on one video visits with the physicians. All in all 10 out of 10!

Everything was easy from start to finish. When I had questions, they were quickly answered.

Great support and pricing. Helped me get to my desired goals. Thank you so much!

I’ve been extremely pleased with my experience with Prime Health. I was hesitant to trust getting medication online but I’ve been a patient for about 8 months now. The customer service team is fast to respond and most helpful and the medical staff is informative and pleasant.

They are very careful to check on progress, how the meds are working, any adverse reactions. The NP and staff are very knowledgeable and helpful

No issues with scheduling, labs or receiving order. I do wish they offered a pre-paid subscription to save money.