Heather A.
Customer service was amazing!
They were so quick to answer my questions and help me get on track. Customer service is always amazing with them!!

Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent

Wellness & Spa · Salem, Oregon
Excellent

Wellness & Spa · San Diego, California
Excellent
368 approved reviews, newest moderated first
Heather A.
They were so quick to answer my questions and help me get on track. Customer service is always amazing with them!!
Kelly
Great customer support and followup. Fastest shipping ever. Thank you.
Shannon O.
100% recommend Joinpolly. They are the best in customer service and everything is easy online. Meds are also delivered very quickly within days of ordering. Highly recommend them! I’ve been using them for 6 months now with great results.
Vicki D.
Polly has won my trust, they are so helpful and there are no surprises.
Joy J.
I've been a Polly customer since January, and my experience has been excellent. The entire process was simple, professional, and well-supported from the start. Since beginning treatment with semaglutide, I've lost 32 pounds and made significant progress toward my health goals. Unfortunately, I experienced some side effects that led me to switch medications. The Polly team made the transition to tirzepatide incredibly easy. They were responsive, helped me through the cancellation process, and guided me through getting approved for my new medication without any hassle. Their customer service has been outstanding, and I've always felt supported throughout my weight loss journey. I highly recommend Polly to anyone looking for a convenient and reliable weight management program. Thank you, Polly, for helping me take control of my health! 😊
WD
Never any issues. I get always fast and efficient customer service. Anything that I've ever needed,they were always quick to help and assist with.
KAREN E.
Very good and prompt customer support. The Tirezepitide seems stronger then my previous supplier so I am having better results. I am very pleased so far by this provider and will continue to use them until they falter in service or product. At this point they check all the boxes to earn my business.
carrie J.
Toby was very helpful in resolving my problem and very fast.