charlie A.
Great flexibility good pay get to meet…
Great flexibility good pay get to meet wonderful people
Response from PapaAug 5, 2022
Thanks for sharing your feedback with us! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · Oviedo, Florida
Excellent
Hospital & Emergency · Lake Worth, Florida
Excellent

Hospital & Emergency · Miami, Florida
Excellent
Hospital & Emergency · Oakland Park, Florida
Excellent
1,010 approved reviews, newest moderated first
charlie A.
Great flexibility good pay get to meet wonderful people
Response from PapaAug 5, 2022
Thanks for sharing your feedback with us! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Maria
I am very pleased with your company’s service.
Response from PapaAug 4, 2022
We're so happy to hear that! Thanks for sharing this with us, Maria!
Fred C.
Great Experience
Response from PapaAug 3, 2022
Thanks for sharing this with us! 💙
Mike S.
I have had numerous cancelations, when I call to complain they put you on hold then hang up on you. I have had to call my insurance company once to complain, but there is still a problem. After reading these reviews I can see this is a poor company for the client and employees. Going to contact my insurance company again and see if they can change providers. This is awful
Laura C.
I have had papapals for 6 months now. They are definitely a Godsend. I am able to relax when I go grocery shopping and I am able to get things done at my storage unit and run all the errands I need to get done, like stopping at the post office, shopping and clothing drives and dropoffs, my papa pal is very friendly and kind. I had had other pals as well and they are very nice and helpful. I only wish I could have more time with them to accomplish more. They are great.
Response from PapaJul 21, 2022
Hey Laura, thanks for your feedback! We always appreciate hearing from our members. Have a great day! 💙
Stacey J.
They banned people from helping people and don’t pay them when their customer service people are rude and and disrespectful to the pals that call in. They call you 6plus times a day and try to force you to go to people right now even if you tell them you can’t because you have another job. They then don’t pay you for what work you did because they banned you so they refuse to pay you.
Response from PapaJul 21, 2022
Hi Stacey, we're sorry to hear this. Your feedback is important to us. Our team would be more than happy to provide some assistance. Can you please chat with us at the link here: www.papa.com/palhelp?
Lara
Pal, Lindsey was right on time to take me to my scheduled Dr. appointment. She is friendly, very professional and patient waiting for me to take me back home. It was as if we were long friends. This being my first experience, I was extremely happy with the service. Thank you so much! :)
Response from PapaJul 21, 2022
Hey Lara, thanks for your feedback! We always appreciate hearing from our members. We're so glad to hear that you had a great visit with Lindsey! 💙
Karima E.
Been with Pap Pal for some months now did everything I was told to do and fill out went to my visits and haven’t gotten paid for any They keep giving me three run arounds they want you to talk to someone online then you have to put in a ticket for someone to revole your issue still waiting on a phone call This is unacceptable I go to work get No money I’m a single mother
Response from PapaJul 21, 2022
Hi Karima, we're sorry to hear this. Your feedback is important to us. Our team would be more than happy to provide some assistance. Can you please chat with us at the link here: www.papa.com/palhelp?