Barb R.
Love being of service and creating…
Love being of service and creating added value to their day! My little lady lights up my day!
Response from PapaMay 24, 2024
Thanks for sharing your feedback with us! We appreciate it! 🌟

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
Barb R.
Love being of service and creating added value to their day! My little lady lights up my day!
Response from PapaMay 24, 2024
Thanks for sharing your feedback with us! We appreciate it! 🌟
Jerrelle U.
It's been great. Haven't met any rude members. Any problems are usually resolved in a timely manner. Not perfect, but nothing is.
Response from PapaMay 24, 2024
Thanks for sharing your feedback with us, we appreciate it!
Michal G.
Great company connecting the elderly with caring people (Papa Pals) from the nearby community to assist with every day tasks via an easy to use app.
Response from PapaMay 24, 2024
Thanks for sharing your feedback with us! We appreciate it! 🌟
Meaghan/john G.
Terrible experience. I am a senior. I had medication stolen 3 times, an expensive thermometer $80. No shows often, helping themselves to my food, took a call from her credit card company and was on the phone 25 minutes, constantly checking phone for texts and texts back 15-20 minutes late, very inappropriately dressed with short shorts. A young man wearing extreme l tight athletic pants showing ….., lazy. This was several employees. I had many different papas in 3–4 years. Probably had 6/7 normal to excellent people. I reported them several times even with a couple supervisors that promised to call back and never did. Horrible experience and company
Consumer
Great service
Response from PapaMay 24, 2024
Awesome! Thanks for sharing your feedback with us.
Consumer
Again to help those who need help in a way that doesn’t take a degree in care. Being able to offer time a valuable commodity these days
Response from PapaMay 24, 2024
Thanks for sharing your feedback with us! We appreciate you and all that you do as a Papa Pal!
Marcella G.
I enjoy doing PapaPal but it still has its flaws. Mileage should always be paid even if job is cancelled when we arrive.
Response from PapaMay 24, 2024
Thank you for sharing your feedback with us!
Robert V.
The people Papa helps really need a hand. Especially since so many seniors are overlooked. Papa brings the community to our Pals and allows them a chance to hopefully feel special.
Response from PapaMay 24, 2024
We're glad to hear that you feel the same way. Thanks for all of the great work you do as a Papa Pal! Your feedback is always appreciated by us. 😊