Sandra P.
Papa is a meaningful flexible way to…
Papa is a meaningful flexible way to make money and build relationships.
Response from PapaMay 12, 2025
Thanks for sharing your feedback with us, Sandra! We appreciate it! 🌟

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
Sandra P.
Papa is a meaningful flexible way to make money and build relationships.
Response from PapaMay 12, 2025
Thanks for sharing your feedback with us, Sandra! We appreciate it! 🌟
Mary D.
I really enjoyed working with my Papa member today. We had a lovely conversation. She was so very grateful for the help with cleaning and making sure that I took the time to make sure that there was no falling or tripping hazards. She was so happy to spend a few hours with someone that really showed that they care about her and her safety.
Response from PapaApr 23, 2025
Hi Mary, we appreciate you sharing your experience with us. Thanks for all of the great work you do as a Papa Pal! 😊
Jeannine B.
Working with Papas has been very rewarding. Have developed great relationships.
Response from PapaApr 18, 2025
Thanks for sharing your feedback with us, Jeannine! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Melinda S.
I liked talking with the woman with whom I was there for companionship and house tasks for. I found out we had the same hobbies. We both love singing, card games and reading. I vacuumed the house which gave me my meditation time and exercise. It helped my mind and body and I also helped someone else in the process. What is better than that?!
Response from PapaApr 18, 2025
That's so sweet! Thanks for sharing your feedback with us, Melinda. We appreciate you and all of the awesome work you do as a Papa Pal! 💙
Rita H.
Llevo trabajando 2 años con esta aplicación y es muy fácil y segura. El sostén de comunicación es increíble y seguro al igual que los pagos
Response from PapaApr 18, 2025
Gracias por compartir tus comentarios! Te lo agradecemos. 🌟
India
I dislike the pay. The work is very meaningful.
Response from PapaApr 18, 2025
Hi there, we're sorry to hear this. We appreciate your feedback and assure you that we take all feedback very seriously and all reviews are raised with the relevant team for consideration.
Cindy
Lots of disorganization with this service. I was sent on several timed appts that had already been covered by someone else that they had contacted. Company never notified me after I had committed. Waste of my time and gas with no reimbursement. They do not pay mileage to the clients home, which can really add up. You will only be reimbursed if you take them from their home to an appt and back home. The other issue I have is the service that you are to provide may be for say, light housekeeping. Some clients will book misuse the term “light” housekeeping and require very physical tasks. I recently went to a new client and she was 100% physically able to do housework, and did. It was fall and she was moving in the spring. This was a very large house. She wanted floors steam cleaned, 3 bathrooms completely cleaned, I mean on hands and knees on the floor scrubbing, vacuuming all stairs and carpeting throughout house, dusting each room, and much more. She booked for 1.5 hours and she was relentless, right behind me watching if I missed a spot. This, I felt, was NOT light housework and it was not set up appropriately. I feel that many use it as a maid service and that is not what the service is meant for.
Heather G.
The person I worked for was a happy positive person. Great conversation, great laughs.
Response from PapaApr 18, 2025
Thanks for sharing your feedback with us, Heather! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟