ALISNAY
Por la amabilidad de los pacientes que…
Por la amabilidad de los pacientes que le brindamos ayuda y el tiempo con ellos es una verdadera bendición.

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
ALISNAY
Por la amabilidad de los pacientes que le brindamos ayuda y el tiempo con ellos es una verdadera bendición.
Karen W.
I don’t have any complaints for Papa . I enjoy the upfront information given about members to help you decide a job. I have had to call in two grave concerns w/o any follow up if members were review for those concerns, knowing this puts me to ease knowing I was heard and the member was taken care of.
Response from PapaNov 4, 2025
Thanks for sharing your feedback with us, Karen! We appreciate it! 🌟
Thedala M.
So far it has been a great experience
Response from PapaNov 4, 2025
That's great to hear! Thanks for sharing your feedback with us, Thedala.
Johnnie M J.
So for I like you all I need to get out of home Think you all very.by giving me work
Response from PapaNov 4, 2025
Thanks for taking the time to share your feedback with us, Johnnie! 🌟
Meriam M.
is the n most greater apps and service
Response from PapaNov 4, 2025
Thanks for taking the time to share your feedback with us, Meriam! 🌟
Dennis
I am meeting amazing people that need help but need a friend that cares about them. But it helps me too. I feel good to be able to help others.
Response from PapaNov 4, 2025
Thanks for sharing your feedback with us, Dennis! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
customer
I like some of the members that I go see some of them are real cool and are real dope. Talking with the staff, though is hard to get in touch with them, but then some of them are very rude. I wouldn’t mind if they did a little bit more of a pay raise due to the fact the economy has changed. I miss some of the members that I used to go to, but with their new insurance, they can’t use the services, which is sad because some of them really needed it
Response from PapaNov 4, 2025
Hey there, thanks for your feedback! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
Dawna
Papa Pal is a good company but I think the owner or Director would need to make some of these visits in person to see how we drive anywhere from 35 minutes to 55 minutes round trip to clients in our personal vehicles and using our gas. We then accomodate their needs by doing their detailed list of chores. For 18/hr this is bad. We should be receiving a minimum of 21/hr. You want care aides to be happy as well as the clients right.
Response from PapaNov 4, 2025
Hi Dawna, thanks for your feedback! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!