Martha R.
Love the flexibility papa offers and…
Love the flexibility papa offers and the meaningful work it provides
Response from PapaJan 5, 2026
Thanks for sharing your feedback with us, Martha! We appreciate it! 🌟

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
Martha R.
Love the flexibility papa offers and the meaningful work it provides
Response from PapaJan 5, 2026
Thanks for sharing your feedback with us, Martha! We appreciate it! 🌟
shabtomgmail.com
The PAPA program is a great program for those in need. The app is easy to use and a great way this make some money while helping people!
Response from PapaJan 5, 2026
Thanks for sharing your feedback with us! We appreciate you and all of the awesome work you do as a Papa Pal. 🌟
Owner N.
Poor service not getting rides and put them and correct and time matter.
Response from PapaJan 5, 2026
Hi there, we're sorry to hear this. We appreciate your feedback and assure you that we take all feedback very seriously. All reviews are raised with the relevant team for consideration.
Sheila H.
Surely better working for Papa, rather than working for DoorDash or UberEats!!
Response from PapaJan 5, 2026
Thanks for sharing your feedback with us! We appreciate it. 🌟
A R.
Absolutely love being a Papa Pal. You learn so much from these seasoned Papa Members. We help each other. I’ve been beyond Blessed doing this job. I Love the Bonuses. It’s a job that every Honest person should do. You definitely sow and reap a harvest. I love that 97% of my Members were Christian. I never went without support, love, or prayer. It’s a very rewarding job and you feel so appreciated. I don’t care that they took away transport pay going to the Members house or that you have to put in reimbursement for tunnel fees. I wish this was a job with benefits and raises, so that I didn’t have to look for another job and/or if they provided work vehicles for their Committed Employees.
Response from PapaJan 5, 2026
Thanks for sharing your feedback with us! We always appreciate hearing from our Papa Pals. Please be assured that your comments will be raised with the relevant team for consideration. Have a great day!
Barbara G.
So far it’s good company to work they work with your schedule so that good
Response from PapaJan 5, 2026
Thanks for sharing your feedback with us, Barbara! 💙
Cheryl H.
The experience was good, because the app was easy to follow for the most part. I did have a client cancel as I was getting off the freeway, but I haven’t been able to close the visit on my end.
Response from PapaJan 5, 2026
Thanks for sharing your feedback with us! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Kathy
Please do your due diligence, if you decide to bring these people in your home. Please don’t ever leave your love one unattended, have security in place, to record interactions in the home.