Sandy
Great
Great! On time, very professional. Will definitely use you again.

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
Sandy
Great! On time, very professional. Will definitely use you again.
customer
Sabrina was a very delightful person. She was just as friendly as can be. She was right on time and helped me get in and out of car into my wheelchair. I will be more than happy to use Papas services again. Marilyn A, Yost
Response from PapaJul 26, 2019
Marilyn, wow! What a beautiful experience! I see we've been able to help you 3 times! I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951! Thank you for the opportunity to make your life better.
Elizabeth C.
my first ride will be on May 7th but te customer service is gracious and very very nice
Response from PapaJul 26, 2019
Thank you for the opportunity to make your life better. I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951!
Unsatisfied
Papa was just what we needed. My sister is very lonely and thank Goodness for Didi. She did a great job and was patient and compassionate. We cannot thank you enough. I have reccomended your services to @ least 3 friends!
Response from PapaJul 26, 2019
That's amazing! I'm so glad that the Pal did such a beautiful job! I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951! Let us know who you recommended! If they used our services, you might be able to receive a discount in the future!
Robert J.
Very professional and honest. Highly recommend this company.
Response from PapaJul 26, 2019
Thank you so much for vouching for us! I appreciate you sharing about your experience of optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951!
judith m C.
this was my first time, both trips back and forth they were on time. The only complaint is when I found their web page it said one price, when I called to get information I was quoted more
Response from PapaJul 1, 2019
Hello, Judith. I see how this could have made you feel uneasy but appreciate that you decided to book us TWICE! I know your Pals enjoyed providing you with services and see that you were charged appropriately. If you ever have any questions or concerns, feel free to check in with us. 1-800-348-7951
customer
My mother-in-law was getting ready to relocate from Florida to Maryland. With no family in Florida to help, we contacted Papa. The pal that was assigned to my mother-in-law was fantastic! She was patient and understanding, and very efficient in preparing the condo and mom's belongings for the move. I would highly recommend this service!
customer: B. D.
The company answered promptly each of several times I called. No recorded voices asking me to push a button and wait. However, there were no college pals in my area to take me to a surgery center and back home but they kept working to get me another ride eventually arranging it with Lyft at no increase in cost to me. Someone texted me on each ride to tell me the name of driver, make of car, and when they were arriving. Good service for people who no longer drive.