PapaReviews of joinpapa.com

4.01,010 reviews
Hospital & Emergency
78 SW, 7th Street, Miami, Florida

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Papa

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About Papa

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.

Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: joinpapa.com
Website: joinpapa.com
Category: Hospital & Emergency
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Papa reviews

1,010 approved reviews, newest moderated first

customer
Jun 22, 2019
Great service!
Great service!
Response from PapaJul 1, 2019
Thanks! We do all that we can to provide the best quality service!
Alice J. R.
Jun 20, 2019
Sean arrived on time to pick us up
Sean arrived on time to pick us up, and was helpful and friendly. The drive to the train station was a pleasure. We arrived in plenty of time to get our Train.
Response from PapaJul 1, 2019
Awesome, Alice! I'm so pleased that Sean was able to provide you with high quality services. If you have any additional feedback call us at 1-800-348-7951
customer
Jun 19, 2019
Excellent young man and service.
Excellent young man and service.
Response from PapaJul 1, 2019
Hello! Thank you for your feedback. We do all we can to provide exceptional services. If you have any additional feedback call us at 1-800-348-7951
Yvette
Jun 19, 2019
Amy was very sweet and kind to my Dad…
Amy was very sweet and kind to my Dad who has Dementia.
Response from PapaJul 1, 2019
Hey, Yvette! I'm so glad that Amy was such an amazing Pal for your dad! If you have any additional feedback call us at 1-800-348-7951 If you'd like for your dad to see her again, please that to an associate when you schedule the next appointment.
Keith P.
Jun 18, 2019
Pleasant drive watchful careful and…
Pleasant drive watchful careful and great personality.
Response from PapaJul 1, 2019
Thanks so much for providing us with feedback! Brooke has been an all around great Pal and I'm glad you had a delightful experience with her! If you have any additional feedback call us at 1-800-348-7951
customer
Jun 17, 2019
Your people really need to know how to…
Your people really need to know how to do they’re job.
Response from PapaJun 17, 2019
Good morning, we are very sorry to hear about this experience with us. If you would please give us a call at 800-348-7951 and describe what went wrong so that we can fix this issue moving forward.
Simon
Jun 16, 2019
Papa changened my life.
I'm so amazed how Papa service delivers the need of an assistance at any giving time. I wished I found Papa much sooner, The assistance are very caring and friendly. I'm disabled and live alone with no transportation and once I found Papa service it changed my life, I able to get out more often go shopping or eat out or go to the movies or have my house cleaned and great companionship. Papa's attendants are exceptional and caring I will use Papa for as long as I can.
Response from PapaJul 1, 2019
Simon, thank you so much for taking a chance with our company! Helping you as we have is a fulfillment of our mission! I expect to continue to help you at the same high quality you have come to expect from our company. If you have any additional feedback call us at 1-800-348-7951
Edie M.
Jun 16, 2019
Good driver
Good driver. Personable. Enjoyed conversation on the way to and from Dr’s appointment
Response from PapaJul 1, 2019
Hello! Thank you for your feedback. We do all we can to provide exceptional services. If you have any additional feedback call us at 1-800-348-7951

PapaReviews of joinpapa.com

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Great service!

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More in Hospital & Emergency, Florida

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Great service!

Sean arrived on time to pick us up

Excellent young man and service.

Amy was very sweet and kind to my Dad…

Pleasant drive watchful careful and…

Your people really need to know how to…

Papa changened my life.

Good driver