LavenderReviews of joinlavender.com

Lavender Psychiatry should really do some pre-screening. They booked me for an appointment, I filled out a very long intake form full of personal information (including financial) and was told they couldn't work with me because I had a concussion 11 years ago. They also will not work with anyone who even might be autistic. There's some weird ableism there and also no respect for client time, energy, and the difficulty of disclosure.

If you're currently experiencing suicidal thoughts, apparently that's grounds for rejection. They booked my appointment, went through all the steps with insurance, and then suddenly cancelled it and told me that I'd be better off finding support elsewhere, just because I listed that I've been having suicidal thoughts in my intake form. Seemed to completely ignore that I have a therapist already and I was just coming here for medication management, not for therapy. Gave me a list of two other recommended providers - one of which wasn't even another psychiatrist, but was a therapist group. Might be a good practice if you can actually get in and if you're not experiencing severe mental health issues (seems pretty counterintuitive for a psychiatrist office though!). Feels like their policy encourages you to downplay your symptoms. Kind of ridiculous that they'd book your appointment before reviewing your intake form, anyways.

I was denied care for the sole reason that I’ve been prescribed suboxone. It’s pretty apparent that I’m still paying for mistakes I made years ago. I wasn’t expecting to be prescribed suboxone through lavender, I just wanted help with my other issues. Complete waste of time really.

AVOID- PHIL SHOULD NOT HAVE A LICENCE. Would honestly avoid this therapist (Phil) at all costs. Had a session with him via zoom and he told me, within 5 minutes and without the use of any diagnostic tool (thereby violating psychological practice procedures) that I do not have the disorder I am formally diagnosed with. This was extremely invalidating and led to a dramatic decline in my well-being and significant worsening of symptoms. Following this session I had an appointment with a qualified Psychologist whom I informed of my experience. She deemed Phil as dangerous as he was violating a multitude of ethical guidelines and operating procedures and should not have a licence to practice. I never thought I would leave therapy in a psychologically worse state than when I entered it, but this experience really shows how careful you have to be when selecting a therapist. Phil also appears to misunderstand mental health, claiming that he can ‘fix you’ within one session. After speaking to a vast number of therapists and learning about psychotherapy and counselling in my Psychology degree, I know this is absurd, reductionist and demonstrates a lack of comprehension of the complexity of mental illnesses. Phil frequently also tries to enter business ventures, including bitcoin, with clients which is a clear breach of professionalism and the boundaries of the client-therapist relationship. I am not the only one with these experiences, as I personally know multiple people and previous clients who have shared similar stories. Just to reiterate- AVOID. There are so many genuine and qualified therapists who will genuinely support you in a professional therapeutic relationship.

I had an awful experience. They cancelled my initial appointment with little notice or explanation. They were incredibly pushy about having me fill out the intake form a full 12 days before the appointment. Sometimes people are busy! The customer service rep said I hung up on her, which is why the appointment was cancelled a second time. I didn’t hang up on anyone! When I did fill out the intake form (which is lengthy and requires I provide payment info too) they denied to see me without explanation as to why. Everytime I’ve called the customer service line it was busy. Still haven’t heard back. Total waste of time for an exercise that is already difficult to go through.