Homebase Reviews | Read Customer Reviews of joinhomebase.com

Homebase Reviews | Read Customer Reviews of joinhomebase.com

Homebase reviews

Showing 218 reviews with 5 stars · Clear filters

ORZIGUL U.
Sep 23, 2026
Great service
Great service
Response from HomebaseSep 24, 2026
ORZIGUL, great service is what we strive for every single day — thank you! Thank you for being the best part of Homebase 💜
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Julian R.
Sep 23, 2026
Marco was great and was able to resolve…
Marco was great and was able to resolve my issue quickly.
Response from HomebaseSep 24, 2026
Julian, quick and resolved — that's exactly what we aim for! Marco will definitely hear about this. Thank you for being the best part of Homebase 💜
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Yvette
Sep 21, 2026
They are quick to respond and the agent…
They are quick to respond and the agent was very polite and patient!
Response from HomebaseSep 22, 2026
Yvette, quick, polite, and patient — that's the trifecta we strive for every single time! So glad our agent took great care of you. Thank you for being the best part of Homebase 💜
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Alba A.
Sep 18, 2026
Dino and Paul were great
Dino and Paul were great. They explained our new POS system thoroughly. They were able to accommodate all our request and are easy to contact if we have any concerns. I wish more people were like them. Homebase is exactly what we needed for our business.
Response from HomebaseSep 21, 2026
Alba, Dino and Paul — what a team! Thorough, accommodating, and easy to reach when you need them is exactly the standard we strive for, and it sounds like they delivered on every front. We'll make sure they both know how much their support meant to you. Thank you for being the best part of Homebase 💜
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Ben L.
Sep 18, 2026
Homebase is so easy to learn and use
Homebase is so easy to learn and use! I can't believe how fast and easy it was for our whole team and us to get up and running. Can't recommend it enough!
Response from HomebaseSep 21, 2026
Ben, fast, easy, and the whole team up and running in no time — that's exactly what we set out to build! Knowing Homebase clicked for everyone so quickly means the world to us. Thank you for being the best part of Homebase 💜
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Jose J.
Sep 18, 2026
Friendly and easy to follow
Friendly and easy to follow
Response from HomebaseSep 18, 2026
Jose, friendly and easy to follow — that's exactly the experience we want every single person to have! Thank you for being the best part of Homebase 💜
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John M.
Sep 16, 2026
Homebase Technical Support
I contacted Homebase with several questions and concerns regarding our subscription and billing. There were multiple issues to work through, and I eventually needed to speak with a supervisor. I had the pleasure of speaking with Amber, and she was truly amazing. She had a thorough understanding of both the technical aspects of Homebase and the billing process. She took the time to explain the features of the app, helped me better understand which plan was best suited for our business, and even helped us save money in the process. Most importantly, Amber resolved ALL of my issues and concerns and provided several very helpful recommendations along the way. She was knowledgeable, patient, professional, and never made me feel rushed despite the amount of time it took to work through everything. This is exactly what great customer service should look like. Amber gets my vote for Employee of the Year!
Response from HomebaseSep 17, 2026
John, Amber for Employee of the Year — we couldn't agree more! Working through multiple billing and technical issues, helping you find the right plan, saving you money, and never making you feel rushed — that's the full picture of what great support looks like, and Amber delivered every bit of it. We'll make absolutely sure she sees this. Thank you for being the best part of Homebase 💜
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Ros L.
Sep 15, 2026
Great Company
Good experience with this company
Response from HomebaseSep 15, 2026
Ros, we're so sorry for this frustrating experience — however it sounds like this review may have been intended for a different Homebase! We're actually a team management app for small businesses and hourly workers, and we don't sell or deliver cabinets. Would you consider updating or removing this review and directing your feedback to the right company? We want to make sure your complaint reaches the people who can actually make it right. Thank you!
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