Homebase Reviews | Read Customer Reviews of joinhomebase.com

Homebase Reviews | Read Customer Reviews of joinhomebase.com

Homebase reviews

Showing 218 reviews with 5 stars · Clear filters

willow
Jun 23, 2026
You want to go with Homebase, even if you don’t know it yet, trust me!
If you need payroll, you need Homebase. EXCELLENT customer service and their chat/help bot is THE BEST I have ever used. Somuch better than our previous company. So glad we switched!
Response from HomebaseJun 23, 2026
Wow—thank you for the amazing 5-star review! 🙌 We love hearing that Homebase payroll has been such a positive change for your team. And hearing that our support team and help bot are the best you’ve used? That absolutely makes our day. We’re so glad you made the switch. 💜 Thank you for being the best part of Homebase 💜
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Lawrence Smith, J.
Jun 19, 2026
Great support team
Homebase support team is fast and knowledgeable. Both the chatbox and live support were excellent.
Response from HomebaseJun 22, 2026
Thank you for the 5 stars! 🙌 We’re thrilled to hear our support team delivered for you. Fast, knowledgeable help is exactly what we strive for, whether you’re using chat or working with a live representative. Thank you for being the best part of Homebase 💜
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Yusel R.
Jun 19, 2026
Excelente...
Excelente...
Response from HomebaseJun 22, 2026
¡Gracias por las 5 estrellas, Yusel! 🙌 Nos alegra mucho saber que tu experiencia con Homebase ha sido excelente. Seguimos trabajando para hacer tu día de trabajo más fácil y mantener a tu equipo imparable. 💪 Gracias por ser la mejor parte de Homebase 💜
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Brad S.
Jun 17, 2026
Easy to Use, Affordable, and Outstanding Support
Here's a concise Trustpilot review: We've been very happy with Homebase Payroll. The platform is easy to use, straightforward to set up, and makes payroll processing quick and hassle-free. Their pricing is very competitive, especially for small businesses, and the value is excellent for the features provided. What really stands out is their customer support. Whenever we've had a question, the support team has been responsive, knowledgeable, and easy to work with. Overall, Homebase Payroll has saved us time and simplified payroll management. Highly recommended!
Response from HomebaseJun 18, 2026
Thank you for the incredible 5-star review, Brad! 🙌 We’re thrilled to hear Homebase Payroll has made payroll easier, faster, and less stressful for your business. Easy setup, competitive pricing, and outstanding support are exactly what we strive to deliver. Thank you for trusting us with your team—and thank you for being the best part of Homebase 💜
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Adam P.
Jun 17, 2026
Jeffrey solved our issues with…
Jeffrey solved our issues with connecting Homebase to clover quickly and accurately. We are very happy with the results.
Response from HomebaseJun 18, 2026
Thank you for the 5 stars, Adam! 🙌 We’re so glad Jeffrey was able to get your Clover connection resolved quickly and accurately. That’s exactly the kind of support we strive to provide. Thank you for trusting us with your team—and thank you for being the best part of Homebase 💜
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Mark M.
Jun 17, 2026
The agent called back right away which…
The agent called back right away which was a plus to get a live person on the phone he took the time to research my problem and stayed working with it until he fixed it the one suggestion is there should be a place on there where you can remove previous employers or profiles that was the problem I had there was no place on the app to show me that I had a couple profiles that was making it impossible to join the one I'm working for now but the agent was very helpful and fix the problem in a timely manner
Response from HomebaseJun 18, 2026
Thank you for the 5 stars, Mark! 🙌 We’re so glad our agent called back quickly, took the time to research the issue, and stayed with it until it was resolved. We also appreciate the feedback about managing old profiles—that’s a great suggestion, and we’ll pass it along to our team. Thank you for being the best part of Homebase 💜
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Rene V.
Jun 17, 2026
The Homebase representative called me…
The Homebase representative called me back immediately and was able to fix my issue with the our billing. He was very professional and understanding as well.
Response from HomebaseJun 17, 2026
Thank you for the 5 stars! 🙌 We’re so glad our representative was able to call you back quickly and resolve your billing issue. Professional, understanding support is exactly the experience we strive to provide. 💜 Thank you for being the best part of Homebase 💜
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Jess
Jun 11, 2026
great program and customer service so…
great program and customer service so far
Response from HomebaseJun 12, 2026
Thanks for the 5 stars! 🙌 We’re so glad you’re having a great experience with both the program and our customer service. That’s exactly what we strive for—making work radically easier while being there when you need us. 💜 Thank you for being the best part of Homebase 💜
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